Capitol Toyota

Always good to me a really regular client. I drive 60 minutes to get to this dealership because they know me and treat me great. Thanks for treating me so well. I will be back. I drive 60 minutes to get to this dealership because they know me and treat me great. Thanks for treating me so well. I will be back. More

Service on my Yaris iA, Sunday, June 3, 2018, 9:00 am My service went well. But when I got home, I realized that the yellow carbon copy did not have the correct VIN number and other vehicle information w My service went well. But when I got home, I realized that the yellow carbon copy did not have the correct VIN number and other vehicle information was also wrong so I don't know if they really did the right work/service on the right car. Maybe they performed surgery on the wrong patient. I left a message for Justin telling him this and asking him to call me. He never did. When I checked in, he gave me my invoice and told me to go to the office where you get shuttle service, that they will help me out. I walked in and neither of the two girls in the front area helped me. They didn't even greet me or asked me to go ahead and sign in for shuttle service. I showed them the invoice and told me that I keep that. That's all they said. They didn't even tell me to just sign in for shuttle service and that I could help myself for coffee, if I wanted to. The whole time that I was waiting there, which was about 15 - 20 minutes, they did not provide good customer service to other clients either. They didn't tell me approximately how long I would have to wait or have to have a seat. And it wasn't that it was really busy. This was my second time. I was there back in January, same bad service. Horrible customer service. Need to train them better. Of course, when I left, they didn't say 'good bye' or 'have a nice day'. Not sure if I would recommend this service center. Sill waiting for Justin to call me back and I doubt that he will. I have had better customer service elsewhere. As for the front office in the shuttle service office: A 'good morning' or 'good bye' with a smile goes a long way. More

It was okay, because our finance guy made up for sales. Mark never returned our calls after we bought the car, but before we bought the car he was responsive. Not Happy with Marks Customer Service at all! Mark never returned our calls after we bought the car, but before we bought the car he was responsive. Not Happy with Marks Customer Service at all! Boo!! 👎🏼 Our finance guy was wonderful!!!! Don’t remember his name. More

Regular Maintenance for my Sienna 2014, xle. I was helped by Leo Incaprera. He did a good job of taking care of my Sienna. He is on top of everything especially recommending what needs to be done I was helped by Leo Incaprera. He did a good job of taking care of my Sienna. He is on top of everything especially recommending what needs to be done. What i liked him, he is on time of his commitment. I don't really know if the cost of the repair was reasonable because my sienna was still under warranty. But, the overall review, I am giving him a very good result. More

Quick and easy Great service all around, Justin Delgado was very helpful and informative. Thank you for your time and service. I would recommend this dealer for a gr Great service all around, Justin Delgado was very helpful and informative. Thank you for your time and service. I would recommend this dealer for a great experience, better than other times More

Review My experience from my first phone call to schedule my service all the way to Ignocio in the service department handing my keys telling me my car was d My experience from my first phone call to schedule my service all the way to Ignocio in the service department handing my keys telling me my car was done was phenomenal. Everyone was professional, friendly and helpful. Thank you ALL!!! Ignocio was outstanding!!! More

Great first buying experience! It was my first time buying or leasing a new car and everyone here was so helpful and friendly. They made my whole process very easy and gave me a gre It was my first time buying or leasing a new car and everyone here was so helpful and friendly. They made my whole process very easy and gave me a great price. Thank you so much! More

Service experience Excellent and efficient! They were able to get me in on the same day that I called for my routine service on my Toyota 4Runner. Excellent and efficient! They were able to get me in on the same day that I called for my routine service on my Toyota 4Runner. More

Thumbs up The drop off service is excellent. Hardly wait to be served quickly. It's already busy in the morning. Maybe because of Monday. The waiting room is pr The drop off service is excellent. Hardly wait to be served quickly. It's already busy in the morning. Maybe because of Monday. The waiting room is provided by lil donuts and hot drinks. It show they care about their customers. The staff, Justin was handling details of my car professionally. He was not xxxxx, suggesting us in the nice manner. Done half of the service as we plan to sell the car and get a new one. But I will go back again tomorrow to do what he asked us to do with our car for the shake of our safety. More

First service for RAV4 lease Very easy and smooth process. Everyone there was helpful even with the construction going on. I went in for the first time with my new lease and it al Very easy and smooth process. Everyone there was helpful even with the construction going on. I went in for the first time with my new lease and it all went great. I will be returning anytime I need service. More