Car Pros Kia Moreno Valley

Real xxxxxxxx that do not value the customer. Top to bottom these guys are TERRIBLE! Incompetent and total idiots. The sales manager and the general manager have no respect for the customer. Zero Top to bottom these guys are TERRIBLE! Incompetent and total idiots. The sales manager and the general manager have no respect for the customer. Zero communication skills. The voice mail that you are thrown into is smarter than they are! They will RIP YOU OFF and mistreat you. Poor service and RUDE! Stay far away unless you want to be lied to and have your time wasted! Watch out for the bait and switch and other unethical as well as immoral practices. BAD CUSTOMER SERVIVE. This place is the WORST!!! More

DON’T BUY FROM CARPROS! I lost out on a $3,500 Clean Vehicle Rebate, because no one at the dealership provided me with the simple Purchase Agreement after multiple requests I lost out on a $3,500 Clean Vehicle Rebate, because no one at the dealership provided me with the simple Purchase Agreement after multiple requests in writing, and over the phone. I paid a premium for the car, then after I made an agreement, I received responses from other Kia dealerships that offered to sell me the exact vehicle for over $2,000 less that what I paid, but I honored the verbal agreement. I spoke with an attorney who highly recommended that I pursue Kia/CarPros Moreno Valley in Small Claims Court to recover my $3,500.00 loss, and that I file a complaint with the California Department of Consumer Affairs. I’ve done both, the court date is in March of 2023. On 12/9/22 the CVRP reserved a $3,500.00 rebate for me, but then because no one provided me with the Purchase Agreement (I was calling and emailing the dealership every day), on 12-23-22 I was denied, and cannot reapply. The $3,500 is an actual Rebate thru the CVRP, while the possible $7,000 Federal Tax credit is a separate issue that will be addressed when I file my taxes in February 2023. Based on the lost Rebate, and the premium I paid them, it cost me over $5,500.00 for the vehicle. More

I just found out earlier this week that I lost out on a $3,500 Clean Vehicle Rebate, because no one at the dealership provided me with the simple Purchase Agreement after multiple requests in writing, and $3,500 Clean Vehicle Rebate, because no one at the dealership provided me with the simple Purchase Agreement after multiple requests in writing, and over the phone. I paid a premium for the car. After I made the agreement, I received responses from other Kia dealerships that offered to sell me the exact vehicle for over $2,000 less that what I paid, but I honored the verbal agreement. I spoke with an attorney who highly recommended that I pursue Kia/CarPros Moreno Valley in Small Claims Court to recover my $3,500.00 loss, and that I file a complaint with the California Department of Consumer Affairs. On 12/9/22 the CVRP reserved a $3,500.00 rebate for me, but then because no one provided me with the Purchase Agreement (I was calling and emailing the dealership every day), on 12-23-22 I was denied, and cannot reapply. The $3,500 is an actual Rebate thru the CVRP, while the possible $7,000 Federal Tax credit is a separate issue that will be addressed when I file my taxes in February 2023. Based on the lost Rebate, and the premium I paid you, it cost me over $5,500.00 for the vehicle. The Small Claims Court limit in CA is $10K, so I am considering pursing this. More

Very friendly and professional. We didn't quite get to a deal that day, and I wish we had. Great car, nice people! deal that day, and I wish we had. Great car, nice people! More