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CarSquad

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
330 Reviews
At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your perfect car.
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23502 Katy Fwy

Katy, TX

77494

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Showing 330 reviews

April 01, 2023

Great environment walking through the door had a appointment with Diane very knowledgeable, professional, and willing to explain and help you with any questions you may have will definitely be back More

by john_lacasse2010
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Barriere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Jewesak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elissa Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2023

Easily communicated, fast, easy process. excellent service and made us feel very comfortable. shout out to Alexis ! More

by normachsantos
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Moriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2023

CarSquad is an outstanding different modernized dealership who takes the stress out of purchasing a vehicle. Will definitely be referring others to CarSquad. Patrick and Ernie are the best! Definit More

by Wheelermason12
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2023

The service was fantastic! Friendly, respectful and fast!! Got me exactly what I wanted. Thanks! More

by candacecogswell
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2023

Great atmosphere never felt rushed or pressured love that you can access the kiosk to view the inventory.Keep up the good work Car Squad More

by netnet0305
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elissa Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : none
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Mar 31, 2023 -

CarSquad responded

Dear netnet0305, We are delighted to hear that you enjoyed your car buying experience with our team, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

Helpful
March 31, 2023

From start to finish I was treated with great care. I had a great experience and hope to be back soon! More

by Andy.Spellins
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Barriere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

CarSquad responded

Dear Andy, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with our staff. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

Helpful
March 31, 2023

I recently purchased a car from CarSquad and had an exceptional experience with their Sales Representative, Theo Boyd. From start to finish, Theo provided top-notch customer service and made the car-bu More

by TDV
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auvyon (Theo) Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

CarSquad responded

Dear TDV, We just wanted to let you know how much you are appreciated, by CarSquad, for your awesome review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear that you enjoyed an amazing experience with Theo, and we hope you felt like part of the family during your visit to our Katy location. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

Helpful
March 31, 2023

Kenny made the entire paperwork process fast, easy, and efficient! Very straightforward and informative individual that left me with little questions to ask. More

by Taylan
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest (Ernie) Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auvyon (Theo) Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Jewesak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2023 -

CarSquad responded

Dear Taylan, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed a fast and easy car buying experience with Kenny. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – AL

Helpful
March 31, 2023

Saif great salesman! Highly recommend purchasing your vehicle here with CarSquad. Smooth and fast process. More

by Michelleschultz04
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saif Rehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elissa Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2023 -

CarSquad responded

Dear Michelleschultz04, Thank you so much for taking the time to write a review and rate your experience with Saif at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and fast sales process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

Helpful
March 31, 2023

Very cool salesman, he was very helpful need more salesmen like him I was happy he lo me thanks saif More

by Jamesturk1971
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif Rehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2023 -

CarSquad responded

Dear Jamesturk1971, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Saif was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

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