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CarSquad

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
307 Reviews
At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your perfect car.
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23502 Katy Fwy

Katy, TX

77494

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Showing 307 reviews

March 27, 2023

Randy was the best salesman I could’ve asked for! Made my first car purchase easy and seamless. 1000/10 More

by isabellagates
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

CarSquad responded

Dear isabellagates, Thank you so much for taking the time to write a review and rate your experience with Randy at CarSquad. We really appreciate the feedback. We hope you felt like part of the CarSquad Family during your first car purchase with us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for joining our CarSquad family! On behalf of all your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

Helpful
March 27, 2023

Great service, we were there less than 3 hours and they were very busy! Haider and our finance guy did great! More

by Shelbylyonsuh
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick (Pat) Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

CarSquad responded

Dear Shelbylyonsuh, We are delighted to hear that you enjoyed a great car buying experience with Haider and Bryan, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

Helpful
March 27, 2023

They tried to screw me out of 3697. 00 for crap that I told them that I didn't want or need and their finance guy snuck it in my contract anyway. Tomorrow morning they better fix it or g More

by Ssglamb
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shazeb (Shah) Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emiguel (Buddha) Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 27, 2023

Randy, thank you! Best car salesman Carsquad has, very persuasive! Keep up the good work! More

by Ilazo
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

CarSquad responded

Dear Ilazo, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Randy. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

Helpful
March 26, 2023

Excelente atención, muy buenos precios. Gracias a todo el equipo, te ayudan en Ingles y español More

by Yurmari
Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Aljumaili
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick (Pat) Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

CarSquad responded

Estimada Yurmari, Muchas gracias por su calificación de cinco estrellas! Agradecemos su tiempo y el esfuerzo extra que se necesita para brindar sus comentarios. Nos encanta saber su opinión y saber que disfrutó de su experiencia con nuestro equipo de CarSquad. Esperamos que se haya sentido como parte de la familia durante su visita! Gracias por su negocio y por elegir CarSquad como su destino de autos usados! Su Equipo de Servicio al Cliente: Al

Helpful
March 26, 2023

I have Ashley to thank for my car! She helped me find a car with everything I was looking for. Kenny and Patrick were really great help and super attentive. Had a great experience buyi More

by haylinemadrigal
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

CarSquad responded

Dear haylinemadrigal, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Ashley helped you find your perfect vehicle. Your satisfaction and your business mean a lot to us. It is also great to know that Kenny and Patrick helped to make your experience at CarSquad an awesome one! Thank you for being a valued customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

Helpful
March 26, 2023

CarSquad is a wonderful new dealership. They offer a clean, friendly and welcoming experience at very competitive prices. I researched a dozen dealerships in the area and CarSquad was a few More

by A Happy Customer
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Barriere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Livan Perera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

CarSquad responded

Dear Happy Customer, Thank you SO much for your awesome review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Diane, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

Helpful
March 26, 2023

Very helpful in finding the vehicle ,nice clean truck at a good price. Pleased with the experience thus far. More

by Coastalmetal
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

CarSquad responded

Dear Coastalmetal, Hearing that you had a 5-STAR car buying experience with us is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for being a valued CarSquad customer. Your CarSquad Customer Care Team – Al

Helpful
March 26, 2023

Randy was a really good salesman. He made the whole process easy. Not bad for old okie. More

by Oregonagge12
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Pat) Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

CarSquad responded

Dear Oregonagge12, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Randy. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

Helpful
March 25, 2023

Randy did an awesome job, not pushy at all and got us in and out the dealership quickly. We will be back to see him next time we need a vehicle. More

by mstaley1018
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2023 -

CarSquad responded

Dear mstaley1018, We are delighted to hear that you enjoyed your car buying experience with Randy, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

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