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CarSquad

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
330 Reviews
At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your perfect car.
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23502 Katy Fwy

Katy, TX

77494

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Showing 330 reviews

March 29, 2023

Hailer was very professional and friendly. He answered all my questions helped speed up the car buying process. Everyone at car quad was nice . I love the vehicle and the price. More

by douglasdarington
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

CarSquad responded

Dear douglasdarington, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Haider and our team at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Service Team: Al

Helpful
March 29, 2023

Randy is the best guy in the business! !! He came in even on his day off to make sure I was taken care of and leaving out the door feeling secure in my purchase! More

by Stratiz0990
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

CarSquad responded

Dear Stratiz0990, Thank you for taking the time to share your comments and feelings about your recent car purchase at CarSquad in Katy and recognize our valuable team members like Randy who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you enjoyed our ‘no pressure’ sales process, and that you received excellent service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

Helpful
March 29, 2023

Randy was extremely nice and helpful , closing went smooth thanks to him , would definitely recommend More

by Derekmcdonald03
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

CarSquad responded

Dear Derek, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Randy was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

Helpful
March 29, 2023

JC was great to work with. Process was quick and easy. Very happy with my purchase. Thanks so much JC and team! More

by Tab
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong (JC) Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Mar 30, 2023 -

CarSquad responded

Dear Tab, We are delighted to hear that you enjoyed your car buying experience with JC, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

Helpful
March 29, 2023

This is efficient, modern and it naked vero good deals. I recommend it to everyone More

by Manueldelia90
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenieca Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong (JC) Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

CarSquad responded

Dear Manueldelia90, Thank you very much for your 5-Star review! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with us. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

Mar 30, 2023 -

Manueldelia90 responded

Car squad is efficient, modern and they make very good deals. I recommend it to everyone

Helpful
March 28, 2023

Nice place to buy cars and trucks thanks mr Thopsm for the help good seller nice person More

by Esmeralda
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

CarSquad responded

Dear Esmeralda, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Mike Thompson. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

Helpful
March 28, 2023

Kenny was wonderful to work with. He was helpful, knowledgeable and friendly. We never felt rushed or pressured. I would definitely recommend working with him. A++ customer service. More

by KG2023
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elissa Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

CarSquad responded

Dear KG2023, We are delighted to hear that you enjoyed your car buying experience with Kenny, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

Helpful
March 28, 2023

I really enjoyed my time at Car Squad! Jade, Madison,& Mr. Andrew were Amazing at helping me finding a car! They were Very Helpful, Understanding, & a Joy to be around! Thank you so much More

by Omarandyassy22
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenieca Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Jewesak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick (Pat) Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

CarSquad responded

Dear Omarandyassy22, Hearing that you had a 5-STAR car buying experience with us and found Jade, Madison, and Andrew to be amazing is the best thing we could ask for! We are so glad that you found the car of your dreams here at CarSquad. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

Helpful
March 28, 2023

Very good services next time I need car I coming back thank you very much More

by Johntejada65
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

CarSquad responded

Dear Johntejada65, On behalf of the CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Your CarSquad Customer Care Team - Al

Helpful
March 28, 2023

Su Personal es excelente javier, alexis jorge y Bryan son super profesionales los recomiendo 100% More

by Juan
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mirza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Moriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Callis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

CarSquad responded

Estimado Juan, Muchas gracias por su negocio! Es genial saber que su visita con nosotros obtuvo una calificación de 5 estrellas! También es bueno saber que es una experiencia que recomendaría a otros también. Nos encanta saber de usted y saber que disfrutó de su experiencia de compra de automóviles con Javier, alexis, Jorge y Bryan. Esperamos que se haya sentido parte de la familia durante su visita! En nombre de sus amigos aquí en CarSquad, ¡esperamos ayudarlo en todo lo que podamos para disfrutar de su nuevo viaje! Su Departamento de Atención al Cliente- Al

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