Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

CarSquad

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
468 Reviews
At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your perfect car.
Contact Dealership

23502 Katy Fwy

Katy, TX

77494

Directions

Filter Reviews By Type

Showing 468 reviews

February 27, 2023

Easiest, best car car buying experience ever! Ramzi was very responsive, patient and caring! Thank you Ramzi! More

by laneshiahunt
Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramzi Fatayer
Report | Print
Feb 28, 2023 -

CarSquad responded

Dear laneshiahunt, Thank you so much for your positive comments about Ramzi and CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

Helpful
February 26, 2023

I am very happy with my car so far. Thank you Buddha for your attention and recommendations! More

by Patconlo
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emiguel (Mikey) Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddha
Report | Print
Feb 27, 2023 -

CarSquad responded

Dear Patconlo, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Buddha. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

Helpful
February 25, 2023

Umer was wonderful, he listened to what we wanted and was patience with us. Ernest in finance was AMAZING! he explained everything to us in detailed and gave us the best price and rate. Everyone was super ni More

by lpnguyen35
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Umer, Mark Gerloff
Report | Print
Feb 26, 2023 -

CarSquad responded

Dear lpnguyen35, Thank you so much for your amazing CarSquad review! We appreciate your time and the extra effort you take to provide your feedback. We are delighted to hear that you enjoyed your car buying experience with Umer, and hope that you felt part of the family while visiting our Katy location. Thank you for your business and for choosing CarSquad as your used car destination. On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your Customer Service Department - Al

Helpful
February 25, 2023

Randy is real help to any customer. He sure the gets done correctly as fast possibly. He treats like you like family. I will personally only send potential buys to him. More

by craigscott1991
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

CarSquad responded

Dear craigscott1991, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Randy. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

Helpful
February 25, 2023

Good experience and flow for the transaction. Kiosks available to narrow your search then head out. More

by Jason Anderson
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong (JC) Choi
Report | Print
Feb 26, 2023 -

CarSquad responded

Dear Jason, We are so happy we could provide you with a positive, easy car buying experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

Helpful
February 25, 2023

Randy was awesome! He was a great help the whole time! Look for Randy when you get there! More

by adavis2327
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin White
Report | Print
Feb 26, 2023 -

CarSquad responded

Dear adavis2327, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Randy was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

Helpful
February 25, 2023

I have a great experience at Carsquad! !!! Theo made at all happen.. My God !!!! He was extremely helpful. He is very professional, honest and loves what he does. I would definitely recomme More

by Regine
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auvyon (Theo) Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

CarSquad responded

Dear Regine, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Theo and Ernest, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

Helpful
February 25, 2023

I’m so happy I stopped here at car squad they were so very helpful and communication was excellent!! Kenny was my sales person I highly recommend him I highly recommend to stop and take a look at a veh More

by euphoriamom
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

CarSquad responded

Dear euphoriamom, Hearing that you had a 5-STAR car buying experience with Kenny is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing CarSquad. Your CarSquad Customer Care Team – Al

Helpful
February 24, 2023

Umer was the salesperson and was amazing! Calvin was a great financial person very friendly and very nice and Seth was very efficient with the paper work More

by Kiarakeith16
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Umer, Saif Rehman
Report | Print
Feb 25, 2023 -

CarSquad responded

Dear Kiarakeith16, Hearing that you had a 5-STAR car buying experience with us and found Umer to be amazing is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

Helpful
February 24, 2023

Had a great experience at carsquad, Theo was amazing throughout the whole process and Ernie did an amazing job breaking down everything and answered all my questions. Definitely will be back. Thank you More

by Reggie
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auvyon (Theo) Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2023 -

CarSquad responded

Dear Reggie, Hearing that you had a 5-STAR car buying experience with us and found Theo to be amazing is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

Helpful
1
...
30
31
32
...
47