"The new Carbone Buick, GMC, Cadillac dealership in N. Utica"
Your new Dealership is great. The staff and service were wonderful when I had my Buick Encore serviced there for the 1st time. The waiting area is great, big TV, lots of coffee & goodies to eat while you wait and plenty of comfortable chairs with a pull around tray to hold your coffee, nice idea. Will continue bringing my car there for ongoing service. Keep up the good work!
My only complaint would be that I wasnt made aware of the new GMC dealership and went to the one on Commercial Drive first. I appreciate the staff at Carbone Chevy calling the GMC dealership and arranging an oil change appointment for me. I would suggest calling customers who lease a GMC car and letting them know theres a new dealership they are required to go to.
The dealership is still working out the kinks after moving into this renovated building. The service area is not completed yet. My vehicle was still pulled into the service bay, right at my appointment time. The staff are doing a great job, even without the fully finished work space.