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Carbone Buick GMC Cadillac - Service Center

5.0

7 Lifetime Service Reviews

5043 Commercial Drive, Yorkville, New York 13413

7 Reviews of Carbone Buick GMC Cadillac - Service Center

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November 29, 2018

"Routine oil change"

- mommyoftheboyz

Took my Acadia in for an oil change and tire rotation. I was very happy to see Kevin at the service desk. He has always been a pleasure to work with and I’m glad he’s at the new location.

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Recommend Dealer
Yes
Employees Worked With
Kevin Brittnel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"EXCELLENT SERVICE"

- THRESSA KIMBALL

MY SERVICE ADVISER WAS KEVIN. HE WENT OUT OF HIS WAY TO ACCOMMIDATE ME SO I COULD GET TO WORK ON TIME. HE GAVE ME A RIDE INSTEAD OF WAITING FOR THE SHUTTLE DRIVER. VEY FREIDLY AND PERSONABLE GUY. MY VEHICLE WAS READY AHEAD OF SCHEDULE. THANK YOU DENNIS I REALLY APPRECIATE THE GREAT SERVICE.

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Recommend Dealer
Yes
Employees Worked With
Kevin Brittnel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"Great service.. Great staff"

- sherry1953

Scheduled service for 2016 GMC Sierra 1500. This was first visit to new facility. Very impressed with overall visit. Service was fast and detailed. Entire dealership very clean. Staff very courteous..

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Recommend Dealer
Yes
Employees Worked With
Timothy Tiernan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shawn Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2018

"The new Carbone Buick, GMC, Cadillac dealership in N. Utica"

- RJM1631

Your new Dealership is great. The staff and service were wonderful when I had my Buick Encore serviced there for the 1st time. The waiting area is great, big TV, lots of coffee & goodies to eat while you wait and plenty of comfortable chairs with a pull around tray to hold your coffee, nice idea. Will continue bringing my car there for ongoing service. Keep up the good work!

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Recommend Dealer
Yes
Employees Worked With
Collin Kelly
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kevin Brittell, Justin Dooley
September 12, 2018

"Oil Change"

- topcat

Service person very nice to me. I like the new location for mu GMC. I only wanted an oil change and was out within 1 hour

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Recommend Dealer
Yes
Employees Worked With
Kevin Brittell
July 29, 2018

"New location"

- Andrea Trag

My only complaint would be that I wasnt made aware of the new GMC dealership and went to the one on Commercial Drive first. I appreciate the staff at Carbone Chevy calling the GMC dealership and arranging an oil change appointment for me. I would suggest calling customers who lease a GMC car and letting them know theres a new dealership they are required to go to.

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Recommend Dealer
Yes
Employees Worked With
Alissa Brown
July 16, 2018

"Friendly and professional"

- fdpirate24

The dealership is still working out the kinks after moving into this renovated building. The service area is not completed yet. My vehicle was still pulled into the service bay, right at my appointment time. The staff are doing a great job, even without the fully finished work space.

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Recommend Dealer
Yes
Employees Worked With
Alissa Brown
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