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Subaru of Utica
Utica, NY
502 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 502 reviews
April 24, 2024
Amazing the price difference between Subaru and a local dealer for same tire same everything I’m guessing Subaru forgot I purchased vehicle from them? dealer for same tire same everything I’m guessing Subaru forgot I purchased vehicle from them? More
by MIKEWOLZMUTH
Verified CustomerEmployees Worked With
Helpful April 24, 2024
The dealer was professional and worked well to make a good deal. I would recommend them. good deal. I would recommend them. More
by GTINKL
April 24, 2024
I booked an appointment online, when I arrived I was checked in quickly, my car was brought in quickly (I received a text that it was being worked on). The waiting lounge was comfortable, with good sna checked in quickly, my car was brought in quickly (I received a text that it was being worked on). The waiting lounge was comfortable, with good snacks. My car was inspected quickly and I was back on my way. A painless experience. More
by RETCIV14
Employees Worked With
April 23, 2024
I was very pleased with the service. I drop the vehicle off and picked up the cross track in the evening. Only negative thing is that when I try calling back few times couldn't get threw I drop the vehicle off and picked up the cross track in the evening. Only negative thing is that when I try calling back few times couldn't get threw the line and after leaving the message they didn't call back until the service was done. Other than that it was excellent and I love the videos they sent for the work done on the cross track. More
by ONEIDADHARSHI
Employees Worked With
Other Employees :
Not sure which Taylor was helping. Please look at the records
April 23, 2024
Justin made buying a new car so easy and stress free. He was very thorough and explained everything. And answered all our questions He was very thorough and explained everything. And answered all our questions More
by MARK.PAT
Employees Worked With
April 23, 2024
Good service this visit. Vince did a nice tutorial on my updated radio screen. Also really like the video of service to my Outback. Vince did a nice tutorial on my updated radio screen. Also really like the video of service to my Outback. More
by ETASOVAC1952
Employees Worked With
April 23, 2024
Straight forward, gets the work done. Vincent is an asset to your Subaru! All the employees in service earn their keep. Vincent is an asset to your Subaru! All the employees in service earn their keep. More
by MGAWOLFNY
April 23, 2024
We had a great experience. Justin made buying our new car easy and non stressful. He was knowledgeable and answered all our questions Justin made buying our new car easy and non stressful. He was knowledgeable and answered all our questions More
by MARK.PAT
Employees Worked With
April 23, 2024
The dealership was very professional. Easy transaction and everyone was very friendly. Would definitely go back for my next car. Easy transaction and everyone was very friendly. Would definitely go back for my next car. More
by EANNIELLOFAMILY
Employees Worked With
