CardinaleWay Mazda Mesa - Service Center

This dealership is consistent in its friendly approach, great service, and fair pricing. The car I have now is the second car I have purchased from CardinaleWay Mazda and I have enjoyed the experience fro great service, and fair pricing. The car I have now is the second car I have purchased from CardinaleWay Mazda and I have enjoyed the experience from purchase, to trade in. The service department does quick and thorough work, and I have yet to find fault with anything they have promised. More

Price for the services needed for the 60K service was way WAY out of the ball park for what needed to be done. I will be looking for more inexpensive places to get my oil, brake, transmission, and other flu WAY out of the ball park for what needed to be done. I will be looking for more inexpensive places to get my oil, brake, transmission, and other fluids changed from now on. I have already talked to friends of mine and found other places like Danny's that are significantly cheaper for the same work. More

I found the service department friendly, helpful, explained things well. Service department explained all possible senerios in regards to my extended warranty and problem solved the issue of maybe ne explained things well. Service department explained all possible senerios in regards to my extended warranty and problem solved the issue of maybe needing a rental car. Actually got to talk to the gentelman that was serviceing my car in the back. Felt that my time was as importatnt as theirs. Ultimatley the service department and dealership left me feeling confident and secure in my service for the day which was an ease of mind since I live 3 and a half hours away. Would reccomend this dealership and its staff to anyone. More

We took our Mazda5 in to confirm that it was covered by the Voluntary Safety Recall 6010H (power steering, and scheduled the repair at a convenient time. The day of the repair, the car was ready when prom the Voluntary Safety Recall 6010H (power steering, and scheduled the repair at a convenient time. The day of the repair, the car was ready when promised. The Service Advisor, Steve Ross, explained the work that was done as well as additional service checks that were performed. Mr. Ross was very thorough, knowledgeable and friendly. We will definitely contact Mr. Ross when we schedule future service for our Mazda5. More

Very friendly dealership. Did not buy the vehicle there but that did not stop the staff from being quite helpful to out of Staters, especially Mr. Santarsiero. We stopped in to have a 2nd key made for a us but that did not stop the staff from being quite helpful to out of Staters, especially Mr. Santarsiero. We stopped in to have a 2nd key made for a used Miata that we purchased elsewhere. Everyone we dealt with had a positive attitude and made our stay pleasent. More

Three of the six Mazda's my wife and I have owned, came from Cardinale Way Mazda. Other than the fact that Mazdas are great cars, the service is always good at Cardinale Way. I just took my RX8 in for se from Cardinale Way Mazda. Other than the fact that Mazdas are great cars, the service is always good at Cardinale Way. I just took my RX8 in for service and met Service Advisor Steve Ross. Despite being a very busy service department, Steve met me at the door and immediately had my service records up on the computer. I just wanted an oil change and rather than standing there trying to "sell" me more services Steve simply asked if I wanted my car washed after the oil change. After a reasonable amount of time, Steve came to me and told me the service tech really recomended a tire rotation. Again, no pressure, just an attitude of really wanting me to get the most out of my service visit. Fifteen minutes and $19.95 later, I was out the door knowing my that my RX8 was ready to go and I was feeling pretty good about the whole process mainly because of Steve's attitude and professionalism. More

Steve provided all of the information that I needed in a "customer caring", professional manner. The estimates for work not done at this time give me time to budget for their completion on my next visit. "customer caring", professional manner. The estimates for work not done at this time give me time to budget for their completion on my next visit. The waiting room and TV provided a nice setting while waiting for service. I will definitely go back for my service needs. More

I made an appointment time prior to my visit and they took me on time. Nick explained the price of the service and the cost. They were very accommodating to my wishes and advised me of the type of mainte took me on time. Nick explained the price of the service and the cost. They were very accommodating to my wishes and advised me of the type of maintenance the car would need in the future. The work was done on time. More

Nick was able to get me in for an oilchange without an appointment as I went to a last minute lunch with a friend. The car was done before I was. Cardinale Way has always beeen very responsive to our need appointment as I went to a last minute lunch with a friend. The car was done before I was. Cardinale Way has always beeen very responsive to our needs when it comes to service. Nick in service is very helpful and extrememly knowledgable about my RX-8. More

The service is helpful and very friendly, but is just like every other dealership in their pushiness. I don't want to feel pressured to do all these things and spend hundreds when I could take my busines like every other dealership in their pushiness. I don't want to feel pressured to do all these things and spend hundreds when I could take my business elsewhere. I want to keep my new car around the dealer for as long as I can, but sooner or later I won't be able to afford it. The people who work here are very friendly, and I would recommend them. But the pushiness needs to lessen. More