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Carl Black Chevrolet Buick GMC

Orlando, FL

4.4
1,529 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,529 reviews

July 13, 2018

Customer service is amazing! Chris and Kamau were very professional and answered any questions that I had. They went over all details regarding my purchase...I felt like I wa son More

by NKELLY457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Callander, Kamau Wilson
Jul 16, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave a review about your time spent at the dealership with Chris and Kamau! We thank you for your recommendation and hope to see you again soon!

July 13, 2018

I could not be happier with my new Camaro If you are in the market for a new car you must come and see Josh Patterson at Carl Black Chevrolet. Josh was so helpful and knowledgeable about the C More

by LJC3008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jul 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for being a valued Carl Black customer! We are elated to hear that your ongoing experiences at the dealership are always top notch! We pride ourselves on great customer service and are thrilled your expectations are met every time. Congrats on your new 2018 Sonic!

July 13, 2018

Traverse Will was awesome to work with. This is the 3rd vehicle we bought from him. He goes out of way to help his customers. Thanks More

by BCHARLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Theiss, Razvan Matei
Jul 16, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your time spent with Will at the dealership has been a positive one. We thank you for taking the time to leave a review and an overall five-star rating!

July 13, 2018

Best car buying experience ever! I just want to commend Carl Black Orlando for the best car buying experience I've ever had! Jorden was friendly & very knowledgable about the car I c More

by Annie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorden Mesenbourg, Bryan Levitt, Kamau Wilson
Jul 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Annie, we are elated to hear that your car buying experience at the dealership with Jorden was great! Congrats on the Malibu. If you ever need anything, please let us know! Take care.

July 11, 2018

Great Service and Price Great car buying experience. Was able to get the car I wanted for the price I wanted too. Couldn’t be happier with my purchase. Would highly recommend More

by KingofZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

We are thrilled to hear that your time spent a the dealership was a positive one. Congrats on the new purchase. If you ever need anything, please let us know. Thank you for the recommendation we truly appreciate it! Take care.

July 11, 2018

Great experience Matt was great to work with. He is one of the best sales people we have dealt with. Very attentive while not pushy or overbearing in any way. More

by JEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Jul 12, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Jen! We are happy to hear about your positive experience at the dealership with Matt! Thank you for taking the time to leave a review and an overall five-star experience! We thank you for the recommendation and hope to see you again soon!

July 10, 2018

Karen in service was awesome and duwain in sales was great Love this dealership. Have bought many cars here and will buy more in the future. Will recommened to other people. Service was great also. Thanks More

by DAVEMACDUFFEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen brown in service, Bryan Levitt
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Dave, thank you for taking the time to leave great feedback and an overall five-star rating! We thank you for being an ongoing valued Carl Black customer and thank you for the recommendation! Take care!

July 10, 2018

Great service All of the staff was very friendly, Josh was agreat and very knowledable. I highly reccommend Carl Black of Orlando to everyone looking for a new GM v More

by Chrisd1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Castaldo, Sam Brutus
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Chris, thank you for taking the time to leave such great feedback. We are happy to hear that your time spent with Josh was excellent. We thank you for the recommendation and hope to see you again soon. Take care!

July 10, 2018

Best customer service They worked hard to keep me in my budget, which was very appreciated. They called a couple banks to come up with a good deal for me. They did not do w More

by AMANDASCHUBERT9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar , Josh Castaldo, Razvan Matei
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Amanda! We are elated to hear about your time spent at the dealership. We pride ourselves on great customer service and are happy to hear that your expectations were met. Thank you for the overall five-star rating and the recommendation. We truly appreciate it!

July 10, 2018

Excellent service from the salesperson to the finance dept I won’t buy or lease another car from anyone else except Carl Black. This is now the 4th vehicle I’ve purchased here and the experience always gets be More

by BRANDON.DELANOIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Omar Rodriguez , Dwight McCombs, Razvan Matei
Jul 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Hey Brandon! Thank you for being a valued Carl Black customer! We are elated to hear that your ongoing experiences at the dealership are always top notch! We pride ourselves on great customer service and are thrilled your expectations are met every time. Thank you for the recommendation and congrats on the new Tahoe! Take care!

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