"In the market for a new gmc canyon. Submitted request for..."
In the market for a new gmc canyon. Submitted request for price and availability on similar vehicle we were looking at elsewhere. No response for over a day. Got on chat waited an hour for response. Told chat person to respond via email. No response for 2 days. Sent another request. No response for a day. Called, was told I would get a call back from the sales manager, no response. Got on chat again waited for 23 minutes they said they would respond via email, then message popped up "Sam the sales manager has joined the chat, let me check for you." Responded one of my managers sold this truck. I immediately went back to the original truck we were looking at and it had sold at the other dealership. Which was Rick Hendrick. But they responded to me in minutes. Now all that is available is white everywhere, If it takes them a week to let you know if a xxxx car is on their lot, it makes you wonder how they can do anything productive.
"The sales agent Carl is very helpful and went above and..."
The sales agent Carl is very helpful and went above and beyond his duty. Thank you so much for accommodating my request. He was calling us and check the status of the car.
"Top notch delivery and negotiations. Very fair and..."
Top notch delivery and negotiations. Very fair and reasonable. If I need another truck there is no doubt I will start in Roswell Ga at Carl Black.
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