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Carlisle Cadillac Buick GMC - Service Center

Carlisle, PA

4.4
476 Reviews

476 Reviews of Carlisle Cadillac Buick GMC - Service Center

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April 23, 2024

Great dealership. Always able to get service quickly and not booked out weeks or months like other dealerships. Great customer service. More

by bskbarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2024

Friendly and clean. 7k service was smooth. Reported another issue that was not properly documented/communicated with tech leaving the issue unresolved. During pick More

by goodfamilyoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Knapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Carlisle Cadillac Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 18, 2024

I just bought a new car from Aiden Drury who was extremely knowledgeable and patient explaining new features to someone replacing a 25-year-old car. More

by myoung19
Recommend Dealer
Yes
Employees Worked With
Aiden Drury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Carlisle Cadillac Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Aiden was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Carlisle Cadillac Buick GMC Team

April 09, 2024

Rapid service, well done and a very kind staff. The prices might have been a little bit lower in my opinion. But, apart from that everything was perfect. Congratulations. More

by allancav98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Carlisle Cadillac Buick GMC responded

Allan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2024

Brought my vehicle in for service and my oil change was done in a timely manner. Thank you. More

by Sierralover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Krupski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Carlisle Cadillac Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 05, 2024

Had a good experience with Mike at check in, but after checking my bill I noticed they rotated my tires - which I did not need or request. More

by k.calaman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 01, 2024

Very friendly, courteous and accommodating. They followed up by tracking the replacement part and calling as soon as it arrived to get us scheduled for the repair. I would recommend them to any More

by RICKY.FRANKLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Sheely
Apr 02, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, Ricky, and for taking the time to leave us this wonderful feedback!

March 31, 2024

Great service. Small town feel which is appreciated. My next vehicle will be from Carlisle More

by JDWOLFERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

March 29, 2024

I dropped my truck off for service they were quick and responsive and addressed the issue immediately gave me a great experience I highly recommend Mike Gomez!!! More

by adrury04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Krupski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Sheely
Mar 30, 2024 -

Carlisle Cadillac Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

March 28, 2024

Fast professional service convenient location expert and knowledgeable I would recommend this quality GM garage over some of the questionable ones scattered amongst Carlisle More

by erin87james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing your thoughts about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

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