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Carlsen Porsche

4.2

27 Lifetime Reviews

3636 Haven Ave, Redwood City, California 94063 Directions
Call (650) 701-9200

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27 Reviews of Carlsen Porsche

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November 15, 2016

"Great experience with Pete Laban"

- Davewein

We leased a new Macan from Pete and Carlsen Porsche. Pete and the team at Carlsen were great to deal with. They found a car to meet our needs, offered us a fair price and made the transaction easy and painless. There was no pressure and they consistently did what they promised; when they promised it. I would recommend both the car and dealership to anyone.

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Recommend Dealer
Yes
Employees Worked With
Pete Laban
November 14, 2016

"Pete Laban is the absolute best!"

- Fanatic

There are only a small handful of sales managers in America that have the experience, knowledge and insight of someone like Pete Laban. He is not only incredibly well-informed on all Porsche products, both current and vintage, but he is happy to take the time to order a car to the exact taste and needs of any given customer. I have purchased many Porsches from Pete over many years and could not fathom buying one from anybody else. He is the best in the business!

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Recommend Dealer
Yes
Employees Worked With
Pete Laban
October 30, 2016

"Salesmanager Pete Laban "

- Carl T. ESQUIRE

I got my new Porsche Macan S last week from the nice folks at Carlsen Porsche of Redwood City. It was worth the 30 minute drive from my home...the salesman Jason was very courteous and well informed. It was Pete Laban who closed the deal for me with the model I wanted (hard to get Porsche Macan S) offered me at a very fair price. I did my homework. I took it and could not be happier. My only complaint: my wife won't let me sleep in it! Strongly recommend Carlsen Porsche...its worth the drive. Cart T. Campbell, Ca.

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Recommend Dealer
Yes
Employees Worked With
Pete Laban
September 13, 2016

"Read their many negative Yelp reviews"

- Just a car guy

I bought a car there that needed to have some paintwork before having paint protection film installed. The paintwork was poorly done and had noticeable flaws that they decided not to fix and had the paint protection film installed over it anyway. The paint film was supposed to cure in the shade for at least 12 hours before being exposed to sunlight. It has to do with the chemical makeup of the film. So they ignored the manufacturers curing instructions and cured my black car in the sun which damages the film and reduces its appearance. When I insisted they redo the paint and film they blamed me for creating drama by complaining about their shoddy practices. One expects a certain level of quality when purchasing a car over 70 grand from a so called Premier Porsche Dealership. If you want to get a good idea of what to expect from this dealership then I recommend you count the many negative reviews they've earned from their customers on Yelp.

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Recommend Dealer
No
Employees Worked With
I worked with several and they were all commited to the Art of miscommunication
May 19, 2016

"Top Notch Sales Experience with Ray Kong"

- gearFX

I had an outstanding car purchasing experience at Carlsen Porsche. My salesman, Ray Kong, was not only knowledgeable and friendly, he was extremely responsive too (even via email and text). He politely answered all of my questions, never steered me toward other vehicles that didn’t meet my strict criteria, and never used any high-pressure sales tactics. Dealing with Ray was like having a casual conversation with an old friend, and he really made the whole sales process as painless and pleasant as possible. I highly recommend Ray Kong at Carlsen Porsche. Not only will he get you the car you want at a great price, he will also happily cater to all of your special needs and requirements. I had unique logistical considerations with my purchase, and I really appreciated his personalized attention and ability to accommodate and fulfill all of my individual needs as a valued customer. Buying a Porsche should always feel special, so don’t settle for just an average car buying experience when you can have a fantastic one with Carlsen. Ray will make your dreams come true!

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Recommend Dealer
Yes
Employees Worked With
Ray Kong
September 27, 2014

"Best Porsche buying exprience"

- neivns

I bought my 2010 Porsche Cayman S from this dealer. Negotiated the deal via phone and emails after test driven the car. Not the best price because the car is hot item and hard to find the color that I want, but sales person is professional. Ordered perma-plate for the car and was applied nicely and delivered the car to me on time.

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Yes
Employees Worked With
Gary
October 11, 2003

"Got a great deal on a new 03. Service quality is still a..."

- gcm321

Got a great deal on a new 03. Service quality is still a bit rough but being a new dealer in this location, should improve. Many friends have raved about positive service experience.

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Yes
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