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Carr Cadillac Buick GMC
Vancouver, WA
16 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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16 Reviews of Carr Cadillac Buick GMC
Helpful November 02, 2023
Very friendly team that helped me to find the perfect car for me. James took the time to explain all the options of the 2023 Yukon even after the sale was completed. That is usually when many salespeople los for me. James took the time to explain all the options of the 2023 Yukon even after the sale was completed. That is usually when many salespeople lose interest in further discussions. Ari in finance was also great to work with. All in all, it was a very pleasant experience. Price and Service were second to none. More
by seachris65
Employees Worked With
James Reardon, Ari Farage
November 01, 2023
I was fully informed of what was going on. Raychel was fantastic (even though her angelic magic was a bit off). The service technician was unable to rotate my tires (due to no fault of his). A Raychel was fantastic (even though her angelic magic was a bit off). The service technician was unable to rotate my tires (due to no fault of his). Apparently, there are after-market lugnuts on my 3500HD Denali truck and it was overlooked when the truck was gone over before being put on the lot. Not a big deal, I obtained a proper lug key from NAPA Auto Parts where I live. So, maybe in the future, you might add that to your vehicle inspection list before you put it on the lot for sale. Now with that being said, after 40 years of being a Ford customer, Carr Buick GMC has earned a customer for life. One of very few dealerships whose entire employee tree (from salesman to the Top Dog), is knowledgable, 100% honest (not something one would expect from an auto dealership), and genuinely cares about the customer. Thank you Carr and Staff for a truly wonderful experience, during the buying process and even the service process. Regards, Bill and Michele T. More
by Bill & Michele T.
Employees Worked With
Raychel Pomeroy, DAS Reputation Management
March 14, 2023
Great service as usual. Quick and easy, checked on my questions and suggested a few normal maintenance ideas to keep everything good. Quick and easy, checked on my questions and suggested a few normal maintenance ideas to keep everything good. More
by Bryanjgregg
Employees Worked With
Raychel
September 16, 2022
The dealership had two good points. The Vehicle price and the Salesperson. The vehicle is the most important part because that is what you take home. The reasons for the lost stars? The Vehicle price and the Salesperson. The vehicle is the most important part because that is what you take home. The reasons for the lost stars? A three hour wait to talk to finance for a cash deal. A lowball offer for my trade for nebulous reasons without any in person explanation. Another dealer gave me the full price I asked for the trade vehicle. Would be difficult to recommend Carr to my family and friends. More
by cjlarry26
Employees Worked With
Travis
June 04, 2022
We had excellent discussions about our first visit to CARR! Julian’s natural approach of customer service lead my wife and I back period. Cares about you and your experience at the dealership! So we wi CARR! Julian’s natural approach of customer service lead my wife and I back period. Cares about you and your experience at the dealership! So we with Julian’s help we’re able to get a top of the line vehicle. The sales manager and the rest of the crew did a superb job as well. Appreciate your assistance and would most assuredly recommend you every where we go. Thanks again CARR Dealership and especially Julian for making it easy and joyful! More
by Caddie’s Rule
Employees Worked With
Julian
November 27, 2021
What a great day and experience picking up my What a great day and experience picking up my Escalade. Many thanks to the team at Carr but a special thanks to Julian! He not only picked me What a great day and experience picking up my Escalade. Many thanks to the team at Carr but a special thanks to Julian! He not only picked me up at the airport to take me to my new car he had everything prepared and made the process very easy. Thank you! More
by Golferwjb
Employees Worked With
Julian
January 25, 2021
Literally cant say enough great things about this dealership and the salesman we worked with! Jeremy Cruz helped my husband and I find the truck of our dreams and we are beyond grateful! He was so pa dealership and the salesman we worked with! Jeremy Cruz helped my husband and I find the truck of our dreams and we are beyond grateful! He was so patient with us and did not pressure us into anything we didnt like. We visited this lot several times and got all the answers we needed as well as an amazing deal from Cody that we couldnt pass up! We couldnt be happier with our 2019 GMC sierra AT4 and are looking forward to buying the rest of our future vehicles from Jeremy! Jeremy was so polite, courteous, knowledgeable, and patient! We have a 16month old and it makes it slightly harder to shop these days. Jeremy was relatable and worked so hard on getting us this deal! Feeling overwhelmed with appreciation and will never forget this experience. We went to several dealerships and took our time to shop but kept finding ourselves back at CARR Vancouver to specifically work with jeremy! THANK YOU ALL SO MUCH! More
by Schelise Brattin
Employees Worked With
Jeremy Cruz, Megan Jones
October 28, 2020
2020 Denali pickup 71000 two weeks old. I purchased new 2020 Denali pickup 71000 two weeks old. I purchased new tires needed to have the computer reset to 60 instead of 80 psi. Matt told me that will cost 2020 Denali pickup 71000 two weeks old. I purchased new tires needed to have the computer reset to 60 instead of 80 psi. Matt told me that will cost u a 100 dollars for us to figure out . This place sucks for customer service . Buy a Ford More
by Mardy
Employees Worked With
Megan Jones
October 17, 2020
Couldn't have been smoother. Very responsive, professional, courteous and a great price, too! No games, gave straightforward pricing on a hard to find truck. professional, courteous and a great price, too! No games, gave straightforward pricing on a hard to find truck. More
by Brussell
Employees Worked With
Tracy, Mason, Travis ,Deb
