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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
August 22, 2022
Overall the experience was very good. Finding a car on the website is very easy. The only problem we had was with outside financing. After being told that Carvana accepts financing throug Finding a car on the website is very easy. The only problem we had was with outside financing. After being told that Carvana accepts financing through Capital One we filled out all the paperwork and it was accepted. Two days later they contact us and say that they don't accept Capital One financing from Louisiana. We ended up financing through Carvana but at a considerably higher interest rate. Delivery of the car went very smoothly and it looked amazing. We did find that although the interior was very clean they didn't clean under the seats at all. We had to vacuum up a lot of stuff including 2 family vacation photographs. Other than those two issues I would definitely recommend Carvana and will probably use them again in the future. More
by ohstfaninca
Employees Worked With
N/A
August 21, 2022
I am so happy I went with Carvana. I was a little skeptical at first. The experience was fast no more waiting at a dealership for 6+ hours. I already new what kind of car I wanted. So I was a little skeptical at first. The experience was fast no more waiting at a dealership for 6+ hours. I already new what kind of car I wanted. So I looked at everything that they posted, pictures, mileage etc… Bonus they deliver the car to your house. If for some reason you are not happy with the car you choose within 7 days you can return no questions asked. My daughter turns 16 next year I will definitely go with Carvana agin. More
by Jagaman1977
Employees Worked With
Lizet
August 19, 2022
Worst experience ever Bought a car sent all documents requested set delivery waited chatted online Could not get a good answer. Waited chatted reset delivery waited called waited some more canceled or requested set delivery waited chatted online Could not get a good answer. Waited chatted reset delivery waited called waited some more canceled order went to DriveTime bought a newer car better financing home within 3 hours I do not recommend carvana at all More
by Dbochsner
Employees Worked With
Don’t know
August 19, 2022
Carvana where do I start. ....The whole process has been wonderful and easy. We received our first car that was BMW X5 black in color but looked blue when we got it and smelled ....The whole process has been wonderful and easy. We received our first car that was BMW X5 black in color but looked blue when we got it and smelled like smoke so we didn't wanna keep it so we were in touch with carvana and kept them updated while we were in the process of looking for another car. We found another X5 we wanted and were able to drive the first X5 until we recieved the new X5 which was about 3 weeks and they allowed us 1000 miles without charge which was great. We did the swap of old car to new car and everything went easy and smooth. The new X5 we now purchased I took to BMW Dealer and had it looked over and for inspection it needed a new washer jet and also Ball joints to pass and BMW service talked to Silver rock and it was payed for in full by them around 2000$. Great experience overall. You have to call and keep them updated but with that said it was a easy process. Sit in the comfort of home or office and anywhere remote and search for vehicles is fantastic. Def recommend! Thanks Carvana!!! More
by Mjanie
Employees Worked With
To many to list.
August 19, 2022
Browsing dealer inventory on-line is super cool. Having a 7 day test-drive is outstanding. Waiting for the car to arrive is the only drawback. Every ineraction that I have had with Carvana has be Having a 7 day test-drive is outstanding. Waiting for the car to arrive is the only drawback. Every ineraction that I have had with Carvana has been pleasent. More
by Johng736
Employees Worked With
Some Guy
August 19, 2022
They sell broken cars? Whaaat? Just recently tried to purchase a vehicle at Carvana. This was not a good experience. After completing everything online and verifyin Whaaat? Just recently tried to purchase a vehicle at Carvana. This was not a good experience. After completing everything online and verifying funds I was thinking this was so simple and must be too good to be true. The day before our pickup date, got notice there was an issue in shipping, and the car was pushed out a couple more days. Fine, I get it things happen. The day before our next delivery date I got another notice the vehicle was pushed out 3 weeks. I called customer service and they told me it was in the repair shop, and they could not tell me why or even confirm if the new delivery date would actually be met. Soooo BUYER BEWARE - the car you choose may actually need repairs, even if they lie to you and tell you its gone through all these checks, and been certified. etc. Canceled the order and took my money someplace else. More
by brian
Employees Worked With
several
August 18, 2022
I purchased 3 other vehicles from Vroom and the last purchase was an absolute nightmare. Decided to give Carvana a shot. The car from purchase from beginning to end was seamless. We went online and purc purchase was an absolute nightmare. Decided to give Carvana a shot. The car from purchase from beginning to end was seamless. We went online and purchased on a Sunday the following Friday had the car and took our trade same day. I cannot say enough great things about our purchase. With Vroom our last purchase took over a month to get the vehicle which came in damaged. Skip Vroom and give Carvana a chance. More
by Dan S
Employees Worked With
Delivery Driver
