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Carvana
Tempe, AZ
10,165 Reviews
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10,165 Reviews of Carvana
May 24, 2020
I will never go to another walk in dealership again unless I cannot find what I want here. This was, by far, the best and easiest car buying experience I've EVER had and I've had a few!!! Thank You, Th unless I cannot find what I want here. This was, by far, the best and easiest car buying experience I've EVER had and I've had a few!!! Thank You, Thank you, Thank You for making it so easy!!! Shopped from the comfort of my home in my PJs without someone trying to talk me into buying something I didn't want or need!!! The paperwork was so easy to fill out!!! The process was so quick it was unreal!!! I honestly kept waiting for something to go wrong bc it was so simple!!! The delivery guy was so nice and polite!!!! Answered all my questions and helped me with what I needed to fill out. Thank You again and I will definitely spread the word to all my friends and coworkers!!! More
by Dsrnmom2
Employees Worked With
Desmond
May 24, 2020
Very courteous employee helped me with the paperwork! It was awesome to get my new car from a vending machine! Highly recommend! Couldn’t be happier! was awesome to get my new car from a vending machine! Highly recommend! Couldn’t be happier! More
by Jareth76
Employees Worked With
Cameron
May 24, 2020
I just bought a Tesla and on the picture it had different rims then what they delivered. I now have to purchase different ones. Their response was unsatisfactory and there were multiple problems with the car rims then what they delivered. I now have to purchase different ones. Their response was unsatisfactory and there were multiple problems with the car. This will be the last time a purchase a vehicle like this. Pure Bait and Switch. They gave me $200 credit, when I have to pay $3000 on new rims and tires. I will also put this in a yelp review. More
by abel
Employees Worked With
Manager Jake
May 24, 2020
Excellent and Quick We bought a car during quarantine in NYC. It was so simple. Delivery was great and overall it was a seamless process. I would highly recommend! We bought a car during quarantine in NYC. It was so simple. Delivery was great and overall it was a seamless process. I would highly recommend! More
by KR2356
Employees Worked With
Carvana
May 24, 2020
What an introverts dream! I’ve received nothing but awesome customer service throughout my entire experience. I’m loving my BMW X5, thank you!!!! The best way to buy a car. awesome customer service throughout my entire experience. I’m loving my BMW X5, thank you!!!! The best way to buy a car. More
by Cheyenna.nicole
Employees Worked With
Ashton
May 24, 2020
I don’t think I will ever purchase through a dealership again. No sitting in a dealership for hours on end!! This was the best car buying experience, completely stress free. I will definitely recommend to again. No sitting in a dealership for hours on end!! This was the best car buying experience, completely stress free. I will definitely recommend to my family and friends. More
by alisonh916
Employees Worked With
Jack
May 24, 2020
Purchase couldn't have gone smoother! From finding the car to financing to delivery. Every thing was smooth with no bumps in the road. I have already given 2 people referrals. Absolutely would buy from Ca car to financing to delivery. Every thing was smooth with no bumps in the road. I have already given 2 people referrals. Absolutely would buy from Carvana again! More
by blacourse
Employees Worked With
Matthew
May 24, 2020
The best part, I didn’t had to deal with a dealer.Every The best part, I didn’t had to deal with a dealer. Every one was very helpful until the end. The car is great as expected. The best part, I didn’t had to deal with a dealer. Every one was very helpful until the end. The car is great as expected. More
by mainlandboyz
Employees Worked With
Every one I Interacted with by Carvana.
May 23, 2020
Best experience I laughed when I first saw the commercials. I thought who would do that. Out of curiosity I checked out the sight. I found a car I liked at a cheaper I laughed when I first saw the commercials. I thought who would do that. Out of curiosity I checked out the sight. I found a car I liked at a cheaper price than I had seen it at a local dealership. I have less than perfect credit, but they found me a loan at a very reasonable interest rate. My car Ford Escape was delivered to my home. They told me I had a week to see if I liked it. I took the car to a friend of mine who is a mechanic at a Ford Dealership and I asked him to drive it and take a look to make sure the car was sound. It passed his inspection and he also felt I got a good deal on the car. I will be recommending Carvana to my friends. More
by mustangtalk
Employees Worked With
All online
May 23, 2020
Starting positive- your employees and support are excellent. However, we bought a car with 37015 miles, it was delivered with 37188. Per the sales 150pt inspection, it’s tires were to be over 5/32 an excellent. However, we bought a car with 37015 miles, it was delivered with 37188. Per the sales 150pt inspection, it’s tires were to be over 5/32 and I cracked. They are cracked and at Wear bars. The pictures showed only scratches on drivers side door, both fenders had paint transfers. There was a drive test done at inspection which missed a right front bearing or ball joint hum. The car was supposed to be delivered cleaned and polished, there was mud throughout engine compartment and big dull spots where roof was not washed. When you have great customer service, you need to back it up by delivering a safe vehicle to promise of a real 150pt inspection with an actual signature measuring brakes, tires and your safety obligations as a dealer. The car fac is also important and the car never showed in Georgia where it was registered, making us worry that corrosion on the engine block was from a flood. Since certification is not provided and when we call, we are told to return it, which means we have to choose between Carvana promise and starting our search over again. We chose to keep the car, but do expect Carvana to perform on their 150pt inspection promise of a safe car. We know that this may be an isolated incident and look forward to talking to you about it. More
by Jonnygobig@gmail.com
Employees Worked With
Unknown
