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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
August 24, 2022
Awesome experience! Buying a car from Carvana was easy! Excellent customer care and professionalism! Very friendly and they take the time to answer all your questions Buying a car from Carvana was easy! Excellent customer care and professionalism! Very friendly and they take the time to answer all your questions. I was so excited to get my car and they delivered in more ways than one. I highly recommend buying from Carvana! Zero chance of buyer's remorse! Thank you Carvana team! More
by aileenmnyc
Employees Worked With
I can't remember names. I think one person was Sean.
August 24, 2022
Good selection of used older cars with high mileage that are in pristine condition. Great 7d money back guarantee & 100d warranty. Gives peace of mind when buying a used car. are in pristine condition. Great 7d money back guarantee & 100d warranty. Gives peace of mind when buying a used car. More
by p2wbigdog
Employees Worked With
Naji
August 23, 2022
Looking, selecting, buying (cash), registering, and delivering were smooth. However, the car's condition was not as represented on the site. It was almost like no one inspected the exterior of the ca delivering were smooth. However, the car's condition was not as represented on the site. It was almost like no one inspected the exterior of the car. Numerous undocumented cosmetic defects (paint chips and scratches) and unsafe tires. Carvana was good about getting it all fixed at no cost to me ($3000 for them), but it was a hassle. Be very aware at delivery and document everything you see with the delivery person. More
by MES
Employees Worked With
Bill
August 23, 2022
Very positive experience. Impressed with their proactive communication via multiple methods throughout the process. Would definitely recommend. Impressed with their proactive communication via multiple methods throughout the process. Would definitely recommend. More
by Jeff.Wittenauer
Employees Worked With
N/a
August 23, 2022
They were so nice and delivery was seamless and very efficient. Perfect handoff from the delivery people. I absolutely love Carvana. From now on, Carvana is the only way I will purchase a vehicle. efficient. Perfect handoff from the delivery people. I absolutely love Carvana. From now on, Carvana is the only way I will purchase a vehicle. More
by savsykes
Employees Worked With
Christian
August 23, 2022
Vehicle damaged during transport. Maintenance items not found during inspection. SilverRock difficult to work with and their preferred partner didn’t want to deal with us because it w Maintenance items not found during inspection. SilverRock difficult to work with and their preferred partner didn’t want to deal with us because it was a SilverRock claim . More
by MM
Employees Worked With
Fostino, Randy
August 22, 2022
I was disappointed when I received the car because first thing I noticed was obvious imperfections that were not listed on the website. The car was delivered after going through a “150 point inspection” and thing I noticed was obvious imperfections that were not listed on the website. The car was delivered after going through a “150 point inspection” and has since been in the shop for bad wheel bearings and a bad motor mount. I am not sure how those items were not caught during their “150 point inspection”. The last thing is it was delivered with more miles than listed on the website which falls under false advertisement in my opinion. Overall, I like the vehicle, hopefully I will like it more once I get it back from the shop. More
by Kyle.LaFrance.purem
Employees Worked With
Unknown
August 22, 2022
I’m trying to buy a truck through Carvana and so far it’s the worst buying experience I’ve ever had in my 61 years on this planet and I’m a car salesman!!! Financing is not a problem, I already have the l the worst buying experience I’ve ever had in my 61 years on this planet and I’m a car salesman!!! Financing is not a problem, I already have the loan. Looked all over for this particular truck and now they are giving me the run-around. Never again will I do this and I wish I hadn’t started this process. There’s no substitute for having a salesman to guide you through the buying process - buying online is for the birds. More
by Randall Mann
Employees Worked With
Billy Bob
