Castilone Chrysler Dodge Jeep

Castilone has always gone above and beyond for taking care of our service needs. Sometimes I can get them to pick it up for me due to my work schedule. This is just one reason we have purchased 8 vehicle care of our service needs. Sometimes I can get them to pick it up for me due to my work schedule. This is just one reason we have purchased 8 vehicles from them in the last 8 or 9 years. Keep up the good work. Great bunch of people, make sure you ask for Skippy he is always willing to make the customer feel welcome. More

Always a great experience here. Always straight forward any to the point. Never feel cheated. I won't go anywhere else Always straight forward any to the point. Never feel cheated. I won't go anywhere else More

Always friendly and fast service. My vehicle go to place. Highly recommend this dealer.for your next vehicle need. My vehicle go to place. Highly recommend this dealer.for your next vehicle need. More

The service dept is top notch. Quick efficient service. They strive to get you back in your vehicle as quickly as possible while doing an excellent job. Quick efficient service. They strive to get you back in your vehicle as quickly as possible while doing an excellent job. More

service on this dealer was excellent. Only took less than an hour. I have an older Jeep Compass and I was very pleased with how quick I got the appointment. Very nice and friendly peop Only took less than an hour. I have an older Jeep Compass and I was very pleased with how quick I got the appointment. Very nice and friendly people More

Needed inspection. Just walked in and was done in less than an hour. Very fast. Just walked in and was done in less than an hour. Very fast. More

When taking my 2015 Dodge Grand Caravan in to have the door lock actuator replaced, another part on my vehicle was broken by the tech and no one said anything. The vehicle was also very dirty. The tech wa door lock actuator replaced, another part on my vehicle was broken by the tech and no one said anything. The vehicle was also very dirty. The tech was walking around the inside of the vehicle with dirty boots. Good customer service would dictate at least vacuuming it out after. The repair work for the part that was broken was repaired, but the level of customer service really bumps my rating down. Consider taking a look at how your techs treat peoples cars when they bring them in for service. I am currently in the process of trying to get them to repair the part they broke. I would be glad to amend my rating to a 3 start if the part they broke is replaced and they consider a different approach to customer care. I would clean the car after the repair also, and give a little more focused attention to inspecting the vehicle before you give it back to the customer. More

Good customer service. Quick and efficient. Repair was for a recall and didn’t take long. Quick and efficient. Repair was for a recall and didn’t take long. More

Excellent staff to deal with ! Very friendly and very helpful ! Will return for future cars Very friendly and very helpful ! Will return for future cars More

Always a pleasant experience, very patient and and even after purchasing a vehicle there they still take good care of their customers. after purchasing a vehicle there they still take good care of their customers. More