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BMW of Sherman Oaks
Sherman Oaks, CA
828 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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828 Reviews of BMW of Sherman Oaks
April 19, 2024
Carlitos is the best at what he does and gets your car serviced as fast and conveniently as possible. I would recommend him to everyone I know and he definitely deserves a raise. serviced as fast and conveniently as possible. I would recommend him to everyone I know and he definitely deserves a raise. More
by Bree
Employees Worked With
Carlos Cortez
Helpful April 18, 2024
I was sold a 2011 335is with broken turbos and over 10k worth of maintenance. BMW of Sherman Oaks sold me a lemon vehicle. Also had me sign the documents stating I had Front license plates, which the deale worth of maintenance. BMW of Sherman Oaks sold me a lemon vehicle. Also had me sign the documents stating I had Front license plates, which the dealership did not apply on the car. As I was returning the car, I received the ticket for. The sell mens who sold me the car tired to make me kept it. I wanted BMW to either fix the problems or refund me the down payment. Next day as I return the car they had me wait a hour to tell me to come back. I was upset and let the manager and sell men know that it was unacceptable and Disrespectful to treat someones time like this. Manager Roz extended the cancellation dates Return Next time he returns to the dealership. He understood why I was upset and Gave a few demands like refilling my gas tank to drive back home to the IE. Next I arrived they gave me my refund because of the amount of maintenance they needed in order to legally sell me the car. If it wasn’t for the return fee that I paid for I would’ve had to keep it as is. it was a good experience what BMW Sherman Oaks gave me. I didn’t wanna leave a review, but I kept receiving emails about leaving a review of my experience with Sherman Oaks BMW. They basically tried to sell me a lemon, but I refuse to be pushed over that type of way. More
by Mr. Competition
Employees Worked With
Joe , Marcus Adams, Ali Mohandesi
April 18, 2024
I had a fantastic experience at a BMW dealership recently, largely thanks to the exceptional service provided by Shahe, my representative. His professionalism and dedication exceeded my expectations recently, largely thanks to the exceptional service provided by Shahe, my representative. His professionalism and dedication exceeded my expectations, making the entire experience highly satisfying. I highly recommend this dealership for their outstanding customer service. More
by braddy_b
Employees Worked With
Shahe Tavoukjian
April 18, 2024
We have been bringing our BMW’s to BMW of Sherman Oaks for service for many years. Dennis, our service advisor provides exceptional service. He is professional and attentive, providing a highly positive for service for many years. Dennis, our service advisor provides exceptional service. He is professional and attentive, providing a highly positive experience. We highly recommend BMW of Sherman Oaks More
by Charmaine
Employees Worked With
Dennis Bohlig
April 17, 2024
I have recently started having our 530e serviced at BMW of Sherman Oaks. After losing trust in our local dealership BMW SO has been great. Shahe has been great to work with. Very attentive and respectful. of Sherman Oaks. After losing trust in our local dealership BMW SO has been great. Shahe has been great to work with. Very attentive and respectful. More
by a2dor3d
Employees Worked With
Shahe Tavoukjian
April 17, 2024
CARLOS CORTEZ from BMW of Sherman OAKS, really help me with my car, and also speak Spanish, I enjoyed my experienced, really happy with the big help of Carlos Cortez. Thanks with my car, and also speak Spanish, I enjoyed my experienced, really happy with the big help of Carlos Cortez. Thanks More
by Luis Perez
Employees Worked With
Carlos Cortez
April 17, 2024
My service experience was very pleasant. The dealer is very organized, and the service was done rather quickly. I will definitely continue going here for maintenance. The dealer is very organized, and the service was done rather quickly. I will definitely continue going here for maintenance. More
by nancyescalona76
Employees Worked With
Shahe Tavoukjian
April 16, 2024
Krisztina was friendly and offered us fantastic service and delivered as promised. My car came back perfect and I’ll be happy to bring it back to her and Sean. They did research and were able to fix the pr and delivered as promised. My car came back perfect and I’ll be happy to bring it back to her and Sean. They did research and were able to fix the problem. Great and honest team! More
by Michael
Employees Worked With
Krisztina, Sean Clemens
