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Central Florida Chrysler Jeep Dodge

3.6

141 Lifetime Reviews

8675 Commodity Circle, Orlando, Florida 32819
Call (888) 397-9151

Latest Reviews

August 18, 2017

"Purchased a car that was sold days before, without knowing"

- mserio

Worst experience I've ever had with a car dealership to date. I went in looking for a 2017 Jeep Grand Cherokee Overland in Granite and was helped by a person named Dani. After pressuring me to sign a hand-written note on the back of a sticker (in his hand writing) that read, "If the price & terms are agreeable, I will buy today" , I tell Dani multiple times for over the course of 15 mins that I wouldn't sign his hand-written note, he continued to pressure me and said it's company policy, all salesman have to do this or they are fired. I left with a quote on that vehicle that night after some more back & forth. After reviewing the price, I went in to give them one last try. This time, they came down on the price and met me at my max. budget (awesome!) and spent the next 1-2 hours going through the paperwork. They mentioned that they would retrieve it in Gainesville (later to find out it was in Jax) the next day. Next day rolls around and I get a call from Josh (Manager) who claims the Jax dealership sold the car last night and that their rep put the wrong VIN into the system (one digit off) so my car was sold even after I had signed for it. They then try to offer me a different colored car (on their lot) which I decline. They call me back and said they found the right color in Tampa but it would cost me $1K MORE. After back & forth, I decline that offer. I then called the Gainesville dealership to find out and they tell me they haven't sold an Overland in over 2 days, Dani apologizes and says it's in Jax and they sold it last night. I give the Jax dealership a ring, who informs me that the car was sold days ago. Central Florida Chrysler Jeep Dodge Ram didn't do anything other than try and charge me more for the vehicle.

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Employees Worked With

Dani, Josh

July 26, 2017

"Horrible service department"

- End of my rope

Have nad my cR for almost 5 months. Actually had it towed back to my home unfixed and said " fix it yourself". Have gone against Magnuson- Moss law and voided warranty due to after market parts without showing proof. WAnt me to pick up my car although it is unsafe to drive. Dodge not willing to resolve the issue. Dealership was not even aware of a covered warranty on my clutch repair. Have had to turn to National Center for Disputes. Nasty people, no communication, all about money.

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Employees Worked With

Colin, SAm, Jacob, Charlie

July 20, 2017

"Thanks for fitting me in"

- Ram R/t

Called in the morning for an alignment on my truck , and they fit me in that afternoon. This is one of the classiest dealers around. Very impressive and took good care of my new RAM

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Employees Worked With

Steve

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines
  • Enjoy Our Speed Shop Cafe
Central Florida Chrysler Jeep Dodge, Orlando, FL, 32819