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Central Maine Toyota - Service Center

4.6

17 Lifetime Service Reviews

15 Airport Rd, Waterville, Maine 04901

17 Reviews of Central Maine Toyota - Service Center

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August 03, 2018

"Excellent service and professionals"

- bren6176

Quick service with friendly, professional people. Called as soon as my car was finish. It took no time at all. Thank you for friendly service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I remember Terri but I can't remember the others names. Sorry
Aug 07, 2018 -

Central Maine Toyota responded

We appreciate your feedback and are happy to hear that we were able to meet your needs. Thank you for sharing your experience and we look forward to seeing you again!

June 21, 2018

"GREAT SERVICE EXCELLENT EMPLOYEES"

- bdusty

ABSOLUTLEY LOVE TOYOTA AND THE SERVICE I RECIEVE. BOUGHT MY TOYOTA AT BERLIN CITY INPORTLAND AND TAKE MY 4 RUNNER TO WATERVILLE FOR UPDATES, SERVICE AND IM VERY IMPRESSED HOW WELL THEY TAKE CARE OF YOU AND YOUR RIDE.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Phil Roy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Bristol
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terri Hichborn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 22, 2018 -

Central Maine Toyota responded

We greatly appreciate your business and look forward to assisting you with your future sales and service needs.

May 22, 2018

"Brake job"

- Ann

I was pleased, as usual, with the courtesy of the staff, the job performed and the time to complete it, and being able to get a rental at a reduced cost. I also appreciate the senior discount on Wednesday.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bristol
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darrell Poulin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 23, 2018 -

Central Maine Toyota responded

We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

May 15, 2018

"Teri Hichborn..Always star service.."

- ToyotaDianne

Every time I need service for my Toyota she has the knowledge and kindness to help with whatever service my Toyota Corolla needs..she is a " gem" in the Toyota Service department....

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bristol
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terri Hichborn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 16, 2018 -

Central Maine Toyota responded

Thanks for the great feedback! We're glad you enjoyed your visit and we'll be happy to help in the future.

March 26, 2018

"BEEN MY DEALER FOR OVER 15 YEARS!!!"

- Sara Lacasse

Always friendly, always helpful, fair and knowledgeable. I wouldn't go anywhere else. I have all my family buying from this dealership now! Excellent service after the sale.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan James
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bob McQuillan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Josh Buntin
Mar 26, 2018 -

Central Maine Toyota responded

It's great to know that our team took such great care of you. We look forward to seeing you again in the future for your sales and service needs!

March 17, 2018

"Service"

- KatsR4

This service was totally different from past experiences. It was as though you were on your good behavior. Normally dislike service department extremely. Thank you

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bristol
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terri Hichborn
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darrell Poulin
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : do not recall name of service person
March 07, 2018

"Friendly, Knowledgeable, Dependable"

- me

As I say to others, everyone there is knowledgeable about the mechanics of my vehicle, helpful with advice, pleasant, efficient, friendly. It is always a pleasant experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bristol
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terri Hichborn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 13, 2018 -

Central Maine Toyota responded

Thanks for the great feedback! We're glad you enjoyed your visit and we'll be happy to help in the future.

February 03, 2018

"Had a headlight changed"

- Amy D Lessard

Headlight bulb changed on driver’s side. Very expensive bulb ( but got a senior citizen discount). The bulb works fine but is directed upon to the trees not on the road ahead.

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Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 05, 2018 -

Central Maine Toyota responded

Thank you for your feedback. Please stop in at your convenience and we will take a look at the bulb for you.

December 28, 2017

"Going the extra mile!"

- Lolabola

The service crew were my sunshine on a stormy day- even cleaning off my truck, warming it and pulling it up to the door! My mother gave me a ride to pick up my truck and her tire pressure light came on. They checked all my mother’s tires and made sure she was safe for the road.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Kevin Bristol
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Leclerc
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chris Doone
Dec 29, 2017 -

Central Maine Toyota responded

Thank you for writing such a great review about your experience at our dealership! We always do our best to make sure all of our customers are happy and we look forward to seeing you again.

April 01, 2016

"Maintenance shop"

- Toyotafun88

Great place if you want maintenance done and can afford their prices. But would never recommend them if you have a real mechanical issue. Friendly people, nice waiting room and rentals are useless if they can not find and fix issues with vehicles.

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Recommend Dealer
No
Employees Worked With
Don't know "technicians" , Brett Mason
1
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