My son bought a 97 Wrangler with 137k miles. It was his first car, his own money, cash deal. He had a couple of minor issues with the car before his the 30 lemon-law period was up, and John resolved those with minimum trouble. A month or two later, the engine developed a bearing knock. My son had put less than 1000 miles on the car, had not driven it hard, and was very disappointed. Technically, this was all on us and was our bad luck. But John bent over backwards to help out my son who really couldn't afford an expensive repair. John found us a used engine which I was able to buy directly from the seller at a very reasonable price, and he quoted us a very good price to swap out the engine, including the cost of all incidentals, using the best components off of each engine, and eating the cost himself of a couple of new parts that were needed. John even picked up the engine for us and gave my son the spare starter, since both of them were good! I am extremely pleased with John's efforts to make this right, even though he had no legal responsibiliy to do so. My son is now working extra hours at his summer job to pay me back for the engine and the repair. This has been a terrific life lesson for him about risk, cost of transportation, and in how to deal with people with integrity.