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Century III Chevrolet Inc

2.0

15 Lifetime Reviews

2430 Lebanon Church Rd, West Mifflin, Pennsylvania 15122 Directions
Sales: (412) 466-9210

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15 Reviews of Century III Chevrolet Inc

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July 25, 2018

"Since they don't allow people to rate on FB here i am. "

- usmcstone856

To the individuals who have been holding my 2013 Chevy Traverse hostage for 5 weeks: It seems like just yesterday that I was going to social media to solve the incompetency of Chevrolet Dealerships in Western Pennsylvania. First is was Rohrich in Dormont, and now it is Century III Chevrolet. Since none of your service managers or general managers want to return my call, I get to air our my frustration in the only way it seems to get to anyone. Our Traverse had a warranty covered issue that took Rohrich at least a month or two to fix, and only after I complained to their Facebook page and threatened to post every single day with 1 star reviews until it was fixed. I am prepared to do the same again. Rohrich claimed to have fixed the issue until one down our SUV broke down on Route 51 during rush hour when my wife was alone with three kids. It took at least 3 weeks to get a courtesy vehicle, only after I complained online, at least this time with Century III we got one the same day. Now I will digress to the courtesy vehicle. The 2013 Chevy Traverse has a 24.4 sq ft cargo space, which we use every bit of with strollers, groceries, and hockey equipment to and from Lemieux Sports Complex each week for my son’s hockey practice and games. The Chevy Trax only has 18.7 sq ft of cargo space. Do you know what this means? This means my wife has not been able to take my son to hockey as we cannot cram 3 children, 1 double stroller, and a hockey bag into the vehicle if both parents want to go. We have had to put a hiatus on hockey, which we pay dearly for. We have missed a total of 10 sessions since surrendering our vehicle for a total of nearly $200.00 of lost ice time. This doesn’t take into the account the emotional toll that it has taken on our son that he can’t play hockey because our replacement car isn’t big enough to fit his equipment and his brother and sister. He has asked if we could leave one of them at home or drop them off at my work, so he can play hockey. This wouldn’t be so bad except it THE SAME xxxx THING that we went through with Rohrich, then had to get Chevy Customer Service involved, after going online, in order to get it fixed. Only to find out that you, Century III Chevrolet said that Rohrich jacked it up and that the engine might be need replaced because such of the work that was done on it. Then you didn’t want to do it because it was Rohrich’s fault. Then we were told that Rohrich lost their Chevy franchise and wouldn’t fix it. Then we had to wait to find out what was wrong because apparently “nothing every goes wrong with Traverses’” as your service representative said, only to be told that there is a lot of Traverses that have been here longer than we have by a service representative today. I just want to come home and find my wife happy and not crying or stressed out because she is trying to manage three kids, one with special needs, fight with dealerships and Chevy customer service on the phone, and try to go to medical appointments or whatever other tasks she needs to do in her already hectic days with the modern-day equivalent of a BMW Isetta. Please fix our vehicle, or trade out our loaner vehicle, as you continue to hold our car hostage. We have put nearly a thousand or more miles on this vehicle and it has been xxxx all the way. It sad when I have to say that I want my 5-year old vehicle that is dirty with dried up McDonalds French fries under the seats, spilt fruit punch on the seats and dog hair everywhere… over a brand-new vehicle with 2,500 miles on it. I will be on here every day with ever increasing posts until this is rectified and amends are made. I understand Rome wasn’t built in a day, but they were laying bricks every hour until it was. I don’t expect my car to be fixed tomorrow but I at least expect us to be told what’s wrong, what needs to be done and a realistic timeframe for completion. I work for the federal government and I know inefficiency, but this is ridiculous. Roger Staubach once said that “at a car dealership, the person who sells the car is the hero and also gets the commission. But if the mechanics don’t service that car well, the customer won’t return.” I would assume you know where I’m going with this. Don’t talk to me, you can speak to my wife as I take blood pressure and anti-anxiety pills and I would hate to fall over dead if I must deal with you directly. My wife is a much nicer person and will put up with this crap to an extent, but I’m done. Respectfully, C. Stone (the person who is making a $400.00+ car payment on the certified pre-owned paperweight in your parking lot that PA Chevy dealers can’t seem to fix.) P.S. Have a good night, I’ll see ya’ll tomorrow for my next post and rating.

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Recommend Dealer
No
Employees Worked With
everyone except someone who can't help.
August 17, 2017

"Worst service ever"

- Deborah D Cvejkus

Took our car there for collision service. They only did body work and never checked if the car had mechanical damage. They refused to fix the mechanical damage and caused all kind of problems with our rental. Kept the car for 2 months. The general manager was a total ignorant human being. STAY AWAY FROM THERE!

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Recommend Dealer
No
Employees Worked With
Tom, Kevin
January 10, 2017

"My first service "

- Til rizal

I have a recall and an inspection on my truck and took it to the century 3 Chevrolet. They charge me $189.99 . They told me I have a recall on my seatbelt and I got to fixed before I do the inspection. After everything is done they call me to pick up the truck. I went there , pay the grumpy lady , and went inside the truck, Gus's what I find??? They put my seatbelt wrong way. Now the question here is how did you guys pass the inspection of my truck since you put the seatbelt wrong. It might take the life . Now I decided to go through my Attorney. Good luck with the cheating business.

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Recommend Dealer
No
Employees Worked With
Tom or whatever
November 30, 2016

"Don't sell yourself short give this dealership a try. "

- Robin Weisser

I have been doing business with this dealership for 15 years or better. I would not consider any other dealership. Extremely pleased with all experiences.

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Recommend Dealer
Yes
Employees Worked With
Gary Lee, Bob Fox, Brandon Fox, Ray in finance.
September 08, 2015

"Worst Dealer in America"

- money123

would never go back rip off artist looking to nothing but stick it to you. Will give you nothing for your trade an try to charge over retail stay away run go any where else just not there.

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No
Employees Worked With
The General Manager was a complete joke I have seen better at wendy's he should be fired.
December 27, 2012

"The GM, Sales and Service staff offered personalized..."

- pittgrl09

The GM, Sales and Service staff offered personalized customer service meeting my specific needs, expediting service on my vehicle when needed... along with genuine hospitality and warm smiles, extreme patience in me making decisions all the while going above and beyond quality care and service. I would only recommend Century III for not only exceptional service and fair market pricing, but also their friendliness! Thank you to GM Staff Michael Taubes, who is the BEST and took exceptional care of me AND Gary Lee and Randy Tasser. Words cannot truly express my appreciation!

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Recommend Dealer
Yes
Employees Worked With
Michael Taubes, Gary Lee, Randy Tasser
May 02, 2012

"Well nobody seem to give there all and helping me until i..."

- dredogg56

Well nobody seem to give there all and helping me until i came here and talk to gary lee he was rea nice and helpfu and got the job done and stayed in contact every step of the way now thats service with a smile i am going to keep going back there my name is Andre pannell and i am truly satisfied gary lee and century three Chevrolet step up to the plate for me.

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Recommend Dealer
Yes
Employees Worked With
Gary let
April 15, 2012

"First we seen a used car in the automart, (Camaro). We..."

- Lil3sis

First we seen a used car in the automart, (Camaro). We drove 1 hr to see car, after we made appointment. The car they said was it wasn't. The car in the motor mart had low miles and hockey stripes down the side. The one they tried to show us had 40K+ miles with no stripes. They said thy didn't have the new motor mart to see it. I told them I'd be glad to go to Giant Eagle to get one. They went silent and said they only had the truck one. Then, we asked about the convertables (Camaro) new, on the hill. They said, oh you wouldn't want one of those, they are more than you want to spend. HELLO, WE ARE THE CUSTOMERS and make 6 digits. They were lazy, rude, pulled a bait and switch on us. We left, and will never go back there again. We gladly went to Kenny Ross in Irwin and got a brand new 2012 Camaro Converatable. They lost a sell due to their rudeness and tricks they tried to play on us.

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Recommend Dealer
No
Employees Worked With
2 guys who didn't help at all.
April 03, 2012

"he helped me out in buying my new chevy sonic good..."

- buzz2107

he helped me out in buying my new chevy sonic good salsman we took the car for a test drive and i liked how the car rode and handled and he answerd all my questions i had about the car

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Recommend Dealer
Yes
Employees Worked With
derrick tamsula
December 08, 2011

"I had a hard time lately finding somebody I could trust..."

- Bruce Gronkowski

I had a hard time lately finding somebody I could trust but this place ended up being pretty gosh darn good i mean it took me like half the time it normally takes just to sit down and get my dang credit checked. Bought a car off of BOB i cant remember his last name, but he was a nice guy and didnt make me feel like an idiot or anything, really straight shooter.

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Yes
Employees Worked With
Bob ?
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