I bought a Jeep today because of Michael. Before he came to help us I was ready to walk away. Michael is the most unintimidating, friendly, informative, calm, accommodating, helpful, knowledgeable, sales person that I have ever met at a car dealership. I am in supervision, in my job, and make my living, making things work. Michael has the potential to go far in his job position. The thing that I liked the most was his honesty. It built the trust factor into our experience. When the sales manager came over with his offer, again I was ready to walk away. With the combination of the two of them we got the deal that we wanted, it all worked out for the best. Overall I am satisfied. My wife has the car she wants and is happy. And you know what they say, happy wife happy life.