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Champion Chrysler Dodge Jeep RAM

Gulfport, MS

2.2
109 Reviews
Mission Statement: In a world of car dealerships claiming to be customer friendly and hassle free our mission is to make those claims a reality. Whether you purchase from us or not, when you leave our dealership we want you to think “Wow!” that was completely different! We believe that word of mouth about a job well done is much better than shallow claims. Our sales personnel are hired from professions other than the car business. You won’t have to deal with old school car salespeople when you shop with us. We look for honesty, integrity and a genuine empathy and concern for our customer’s needs and wants. Put us to the test. Our mission is to make sure we are the only dealership you will want to do business with!
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435 E Pass Rd

Gulfport, MS

39507

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Showing 109 reviews

November 27, 2023

My brand new van isn't the first vehicle they have sold that doesn't run. I contacted BBB but they lied and said it was resolved. I am going to the courthouse in the morning. More

by brandiretail@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Godbold, Cedric Theodore
March 25, 2023

I took my car to other local dealers and was not happy. Then I discovered Champion. They are a 5 star operation. Their message on TV and radio iare true. Every word. I can see why they have been sellin More

by hump1595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic Dehon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb DeoGracias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cruthirds
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Took my Jeep into several other dealerships in area n got charged and they did not fix it. Champion Jeep fix it while I waited! Drives great now and customer service was impeccable! More

by Hollybcampin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic Dehon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb DeoGracias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mippi Swarts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cruthirds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
February 18, 2023

Service department put minimal effort into diagnosing the issues I brought my truck in for. I did my own research after the fact and was able to find the actual issues on my own. Would never go back for serv More

by LoinzD83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herb DeoGracias
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Dec 2019. Diesel 6.7 cooling problem. Took to Champion for repair. Took 3 weeks for head gasket replacement. More excuses each day. Cooling problem still e More

by gtdurbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tidmore
September 18, 2022

Crooks running the service department. Horrible work, lies about issues, will never return nor recommend. More

by Srkoplitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carrie
August 17, 2022

Watch out for the lying salesman. They lie, they will tell you anything to make a sale. The service department is as big of a joke as the sales department. People please stay away More

by Lindachaney233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vic Dehon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy May
1.0
This rating includes all reviews, with more weight given to recent reviews.
Herb DeoGracias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mippi Swarts
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Berray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Breedlove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cruthirds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Nalley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Champion Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. We're sorry to hear we haven't left you with a better impression and would like the opportunity to discuss these concerns with you in greater detail. If you have a moment, would you please contact me directly? Thanks again, Cheryl Cruthirds - Customer Relations Manager - 228-896-1515

August 17, 2022

Very dishonest salesman. Lied about the wrap around coverage. These people are crooks. Don't bring your business here. You will regret it. More

by Lindachaney233
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Scardino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Douglass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrod Kostmayer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Champion Chrysler Dodge Jeep RAM responded

Thank you for reaching out. We're sorry to hear of your frustration and would like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Cheryl Cruthirds - Customer Relations Manager - 228-896-1515

Aug 25, 2022 -

Lindachaney233 responded

We have already discussed the dishonesty. Yalls response was sorry about my luck. This is a crooked dealership.

July 22, 2022

Bought 2022 Ram Limited. Dealership doesn't seem concerned at all when contacted with questions after sale. Some of the questions were only about small things that they were More

by Generation1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward & Curtis
Jul 27, 2022 -

Champion Chrysler Dodge Jeep RAM responded

Hello - I'm sorry to read your comments following your recent purchase. We appreciate you as a customer and would like the opportunity to discuss this situation with you further. Thanks, Cheryl Cruthirds - Customer Relations Manager - 228-896-1515

June 28, 2022

Jon in the service dept. said that they don't service 2001 dodge caravans. He said these vehicles are too old!. More

by stuttgardt2323
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jon
Jun 29, 2022 -

Champion Chrysler Dodge Jeep RAM responded

I appreciate you taking the time to share your recent experience with us here. I would like to learn more about your interaction with our team. Please contact me when you have a moment. Thank you, - Cheryl Cruthirds - Customer Relations Manager - 228-896-1515

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