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Champion Chrysler Dodge Jeep - Service Center

Gulfport, MS

2.3
32 Reviews

32 Reviews of Champion Chrysler Dodge Jeep - Service Center

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March 25, 2023

I took my car to other local dealers and was not happy. Then I discovered Champion. They are a 5 star operation. Their message on TV and radio iare true. Every word. I can see why they have been sellin More

by hump1595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic Dehon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb DeoGracias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cruthirds
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Took my Jeep into several other dealerships in area n got charged and they did not fix it. Champion Jeep fix it while I waited! Drives great now and customer service was impeccable! More

by Hollybcampin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic Dehon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb DeoGracias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mippi Swarts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cruthirds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
February 18, 2023

Service department put minimal effort into diagnosing the issues I brought my truck in for. I did my own research after the fact and was able to find the actual issues on my own. Would never go back for serv More

by LoinzD83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herb DeoGracias
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Dec 2019. Diesel 6.7 cooling problem. Took to Champion for repair. Took 3 weeks for head gasket replacement. More excuses each day. Cooling problem still e More

by gtdurbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tidmore
September 18, 2022

Crooks running the service department. Horrible work, lies about issues, will never return nor recommend. More

by Srkoplitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carrie
August 17, 2022

Watch out for the lying salesman. They lie, they will tell you anything to make a sale. The service department is as big of a joke as the sales department. People please stay away More

by Lindachaney233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vic Dehon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy May
1.0
This rating includes all reviews, with more weight given to recent reviews.
Herb DeoGracias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mippi Swarts
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Berray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Breedlove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cruthirds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Nalley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Champion Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. We're sorry to hear we haven't left you with a better impression and would like the opportunity to discuss these concerns with you in greater detail. If you have a moment, would you please contact me directly? Thanks again, Cheryl Cruthirds - Customer Relations Manager - 228-896-1515

June 28, 2022

Jon in the service dept. said that they don't service 2001 dodge caravans. He said these vehicles are too old!. More

by stuttgardt2323
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jon
Jun 29, 2022 -

Champion Chrysler Dodge Jeep RAM responded

I appreciate you taking the time to share your recent experience with us here. I would like to learn more about your interaction with our team. Please contact me when you have a moment. Thank you, - Cheryl Cruthirds - Customer Relations Manager - 228-896-1515

February 23, 2022

We’re from out of state on a 3 week vacation. When we realized our truck needed service we called our dealership in Ohio and were told we needed the work done before heading home. We randomly cal More

by d-bmlps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 24, 2022 -

Champion Chrysler Dodge Jeep RAM responded

Thank you for thinking of us for your maintenance needs! We hope the rest of your trip went great! - Champion Chrysler Dodge Jeep Ram

February 15, 2022

Replaced abs pump returned truck to me three times brake pedal now goes to the floor and barely stops truck. It had good brakes before they touched it. When compared to identical truck night and day differe More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herb DeoGracias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Champion Chrysler Dodge Jeep RAM responded

Thank you for reaching out. We're concerned to hear about this and would like the opportunity to speak with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks, Cheryl Cruthirds - Customer Relations Manager - 228-896-1515

November 09, 2021

Bought a $47,000 Jeep Wrangler back in June 2021...used with 49,000 miles. Battery goes out 4 months later, was stranded twice. Figured it was still under factory warranty, so I came to the dealership Ha More

by shaun.roland85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herb DeoGracias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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