Edit: Within a few weeks of purchasing a vehicle from this dealership we noticed that there was pretty substantial dry rot on the tires, causing them to be unsafe to drive. The car had been sitting on the dealer lot for several months prior to purchase, and this issue should have been caught during their rigorous "safety inspection". Luckily we bought the factory warranty for this car, because another Lincoln dealer has done well over $1,000 in other repairs to the vehicle that weren't caught during this wonderful "inspection" they did prior to selling the car to us.
When I called the GM Tim Horgan about this issue, he had a condescending attitude about it and flat out refused to provide a safe set of tires for the vehicle - despite the tires (and the car) being covered under the Massachusetts Used Vehicle Law. Definitely not going to let this end here, and wanted others to know that there is definitely something to these other negative reviews on here. You'll pay a little extra at the Lincoln dealer a few miles North of here, and now I know why.
It seems like it's been a long time since someone wrote a review of this dealership, I'd like to add my 2 cents into the mix just in case you were hesitant after reading the others.
Over the last few years various circumstances have caused me to be involved with helping friends and family purchase roughly 7 cars at 7 different dealerships (albeit mostly Ford). Working with Linda Roccoforte in sales, Alan Hollis in finance, and the General Manager Tim Horgan was an absolutely wonderful experience. They were honest, friendly, treated us like family, and had an attitude that showed they were prepared to give an exemplary customer service experience you'd expect when buying a Lincoln. They even sold us the car under their list price (which was already under KBB) to meet our budget, which on used cars in the internet age is unheard of.
I am picky, and we were on tight time constraints when purchasing our beautiful used 2011 Lincoln MKZ but Linda, Tim, and Alan as well as the folks in service went above and beyond to make sure we got in and out of the dealership as quickly as possible. If you're looking to purchase a new or used Lincoln or Mazda and want to avoid the transactional experience you'll find at the other "big name" Lincoln Dealer in the area - take a stop at Champion and ask for Linda.