Chapman Dodge Chrysler Jeep Ram Scottsdale

Worst experience of my 45 years of purchasing a vehicle. There sales dept totally lied to me about when the vehicle I was purchasing would be ready. They told me it would be ready 3-31 Its now 4-11 and I st There sales dept totally lied to me about when the vehicle I was purchasing would be ready. They told me it would be ready 3-31 Its now 4-11 and I still don't have it!!! LIars Liars Liars. And yes im pissed off. More

Very personable clean and friendly. Dave was the best salesperson to deal with. I do recommend them for a great experience. Dave was the best salesperson to deal with. I do recommend them for a great experience. More

My service advisor Robert Burgos is the best. Great communication and always a pleasure to visit. Great communication and always a pleasure to visit. More

Yannick Sesonga was our Sales Agent at Chapman Automotive in Scottsdale, AZ on March 23rd, 2023. He was very attentive to our needs - answering questions, printing out documents such as a carfax report on t in Scottsdale, AZ on March 23rd, 2023. He was very attentive to our needs - answering questions, printing out documents such as a carfax report on the car we were interested in, and willing to stay late to help us complete the purchase of our car. After completing the purchase we left the dealer to go home and 10 minutes later found a chip in the windshield that we did not notice before purchase. We called Yannick and he arranged for the windshield to be fixed at no charge. A very nice young man to work with. Ask for Yannick if you are shopping for a car at Chapman Automotive. 3800 N 89th St. Scottsdale, AZ 8525 More

Hands down, best car purchase I have ever had. ... Just purchased a new Jeep Wrangler this past weekend. Their GM Renate Steinbach was 'incredible' to deal with. Also, when picking up the car, ' ... Just purchased a new Jeep Wrangler this past weekend. Their GM Renate Steinbach was 'incredible' to deal with. Also, when picking up the car, 'everything' was ready.....and everything is done electronically.... So, you get all contracts, etc, via email....truly convenient. Highly recommend this dealership.!! More

Amazing dealership, they went above and beyond to make my deal happen. The sales force and finance were awesome. deal happen. The sales force and finance were awesome. More

Awesome overall experience leasing my new Jeep Wrangler 4xe! Renate and Matt were great to deal with, by far my best experience out of the dozen or so vehicles I've bought/leased from a dealer. 4xe! Renate and Matt were great to deal with, by far my best experience out of the dozen or so vehicles I've bought/leased from a dealer. More

They responded to my request for more information quickly. They gave me advice on financing and were very helpful. Shawn has been a pleasure to work with and has earned my trust. quickly. They gave me advice on financing and were very helpful. Shawn has been a pleasure to work with and has earned my trust. More

Their financing department is the worst I have ever encountered. The second day I received my vehicle I called the financial manager and told him him my car is making engine noises. The third day the n encountered. The second day I received my vehicle I called the financial manager and told him him my car is making engine noises. The third day the noise got worse and my car wanted to stalled I called and told him that I need my money back that that car wasn't inspected like they say. They told me they will talk to upper management and can't do anything about it now still the upper management haven't called me they just give the the same story they will call you and never do they just want your money. After you sign any paperwork with them your screwed More

I don't have a car, so I don't think it was a good experience. experience. More