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Chapman Ford Lancaster - Service Center
Lancaster, PA
555 Reviews
555 Reviews of Chapman Ford Lancaster - Service Center
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November 03, 2020
Chapman Ford was terrific with their communication about the repair of my car. I was kept informed every step of the way. Having them as a direct repair shop for Progressive saved me time and headaches. the repair of my car. I was kept informed every step of the way. Having them as a direct repair shop for Progressive saved me time and headaches. More
by suzettehartranft
Verified CustomerEmployees Worked With
Cliff Bullock
Helpful November 03, 2020
Great dealership to deal with, very friendly staff and great facilities. They make you feel like family anytime you deal with staff members. So if you’re looking for a car give them a chance. great facilities. They make you feel like family anytime you deal with staff members. So if you’re looking for a car give them a chance. More
by ditzler5011
Employees Worked With
Other Employees :
Scott Greiner, Cliff Bullock
November 02, 2020
You folks do an excellent job. Thank you so much. The video of the service is also really cool. Wish only that you'd get a local Lincoln dealership so I didn't need to get my cars from Egg Harbor Chapman video of the service is also really cool. Wish only that you'd get a local Lincoln dealership so I didn't need to get my cars from Egg Harbor Chapman. Peg More
by MJKpsych
Employees Worked With
November 01, 2020
service and staff were very pleasant service and staff were very pleasant and and easy to work with. Tori had problems attaching replacement par service and staff were very pleasant and and easy to work with. Tori had problems attaching replacement part and had to call out mechanic from back. Was able to resolve problem. More
by sbasore97
Employees Worked With
Tori Phillips
October 30, 2020
I was contacted by Chapman ford to bring my 2016 F-150 in for recall on the brakes. I made the appointment with the person who called me for 815 am on 10/27/20 . Drove to Chapman drop the truck off returned for recall on the brakes. I made the appointment with the person who called me for 815 am on 10/27/20 . Drove to Chapman drop the truck off returned home. Phone call from service guy saying they can’t repair the trucks brake on the recall. Why? We don’t have any parts. Really then why call me and make an appointment More
by mdomin186
Employees Worked With
Don’t know the name of the person
October 29, 2020
The three people I dealt with directly Scott Greiner, Mike Mumma, and Mike Trufano were awesome and very attentive to my needs! As far as the rest of the dealership it was concerning that not every empl Mike Mumma, and Mike Trufano were awesome and very attentive to my needs! As far as the rest of the dealership it was concerning that not every employee was wearing masks. More
by beacon319
October 28, 2020
The whole process of getting my car repaired after my accident was handled so easily by the staff at Chapman. Thanks so much - no headaches! accident was handled so easily by the staff at Chapman. Thanks so much - no headaches! More
by marygildea54
Employees Worked With
Karen
October 27, 2020
Service was fine. Did not like all the people walking around with their masks around their necks.The tech I had was fine, it was all the other ones. around with their masks around their necks.The tech I had was fine, it was all the other ones. More
by BRNJAMESD
Employees Worked With
Scott McCann
October 22, 2020
The dealership did a great job of getting my vehicle in quickly for my state inspection and recommended a 30,000 mile service which was needed. quickly for my state inspection and recommended a 30,000 mile service which was needed. More
by Larry G
