Vehicle purchased: Honda Odyssey.
It has been several years since I have purchased a new vehicle, preferring instead to buy 'slightly used' vehicles with very low mileage. We (my 'better half' and I) shopped around at several 'used' car sources, as well as new dealerships. We had done a lot of "homework" and knew exactly what we wanted in a new Odyssey (colors, features, etc.) We decided to drop into Chapman Honda "just to see what they had available". What we soon discovered was that the price of a NEW Odyssey was within "spitting distance" of a used one (at least at Chapman!) Of course, that speaks well of the Honda Odyssey! However, the point of this review is to share our experience with Chapman Honda.
Having bought several new cars over the years (I'm 73), I must say this was without a doubt the most pleasurable experience I have ever had. This is true regarding ALL aspects of the purchase and is particularly true of our salesman, Abel Ramos. Although we stopped by rather late on a Saturday afternoon, we never felt 'rushed' nor any kind of 'pressure' to make a decision. Abel was very thorough, courteous and was very knowledgeable about Honda products in general and the Odyssey in particular. Once we did make a decision (we had done a LOT of 'homework') he literally walked us though each step in the process, thoroughly answering any questions we had along the way. The whole transaction went as smooth as glass.
We subsequently went back to have some window tinting added. The appointment went exactly as scheduled and the work was, in a word, perfect.
In fact, the whole process has been, literally, "perfect". I highly recommend Chapman Honda without reservation. I think we just found our 'new' source for future vehicle purchases!