I dropped my new Camry off for its 5,000 mile service last Wednesday.
The service was pretty quick, but they brought my car out covered in water spots after claiming to have washed it. (It's black) I wasn't upset but asked if they could fix the issue as I had just hand washed my car the day before and I brought it in looking much cleaner.
The service advisor, told me that he would take the car back around to get rewashed and vacuumed. I waited another hour before he came back with my car. It looked a little better, but still wasn't good. The inside had not been vacuumed. The seat, mirrors and radio had been adjusted. I just took it home and washed/dried it myself.
Bad first experience, but I will be back for my 10,000 mile service and give them a second chance to do better.