I recently purchased a 2020 Toyota Highlander and my sales consultant was Mr. Mohammed Merchant, U.S. Army (Retired). Mr. Merchant's skills in professionalism and customer service have obviously reached a level that is nothing short of "EXEMPLARY". I highly recommend him if you are considering purchasing a new vehicle at Charles Maund Toyota in Austin, TX. Mr. Merchant was able to effortlessly reach my GOLD STANDARD of both a seamlessly PLEASANT PURCHASING EXPERIENCE & ULTIMATLEY SATISFIED CUSTOMER. It is apparent that Mr. Merchant is an ASSET to his chosen sales profession with the TOYOTA family, as well as an ASSET to his country. I am proud to say that I now feel like a member of the TOYOTA family thanks to Mr. Merchant, and look forward to my next purchase. Thank you Mohammed.
Jorge Rolando Besa