I know some folks just don't want to believe a rating like ours because it does not seem possible.
It is with absolute honesty and sincerity that my wife and I say that everyone of our eight auto
purchases at Charlies Auto Mall, including our latest acquire of a 2018 RAV4 Toyota have all been
a truly exciting, rewarding, and wonderful experience! Over 14 years of dealing with Charlies and
not a single complaint! Whether it is purchasing or service, we get what we ask for and want from
Charlies and with a smile! I am not young and have been around awhile, but I also must say, no
matter what make or model (all were brand new) these autos were/are the best. We have had no
problems AT ALL with any vehicle from Charlies. Also, we believe each of our auto purchases
were very fair deals. If they were not, why would we have kept returning? We are not being
rewarded in any way for writing this! I really want people to know that it would be a hugh
mistake not to try Charlies for there next auto purchase. Lastly, we can't say enough good things
about Kurt MacKenzie, sales consultant, who we have had the pleasure of dealing with on many
of the auto purchases. Every question or detail we have had is answered. Patience, sincerity,
honesty, and just a xxxx of a nice person! We can only wish him continued success at Charlies.
After all, we don't think a person as nice as Kurt to deal with comes along every day!
Mr. & Mrs. Bruce L. Rollins Sr.