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Checkered Flag Volkswagen
Virginia Beach, VA
1,145 Reviews
We appreciate you taking the time today to visit our Virginia Beach Hyundai dealer website. Our goal is to give you interactive access to our new Hyundai cars and used cars, as well as to allow you to conveniently get a quote, schedule a Hyundai service appointment, or apply for a car loan in Virginia Beach.
At our new Hyundai dealership in Virginia Beach, we have devoted ourselves to helping and serving our Chesapeake area customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on our Hyundai dealer website for accurate information, and it is our pledge to deliver you relevant and accurate content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach, Chesapeake, Hampton and Newport News, Virginia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,145 reviews
November 28, 2023
My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help. More
by Toyota Grand Highlander
Employees Worked With
Alli
Helpful November 02, 2023
My experience with this dealership was great. My salesperson Sterling Washinton was above and beyond the expectation. He was extremely knowledgeable about the product, very courteous and true gen My salesperson Sterling Washinton was above and beyond the expectation. He was extremely knowledgeable about the product, very courteous and true gentleman. He made the process very smooth and I look forward to working him in the future More
by Jharrell2525
Employees Worked With
Sterling washinton
August 28, 2023
Mr. Scott Cust did an excellent job with customer service. I had an awesome experience today at Checkered Flag Volkswagen. Everyone that I came in contact with was very nice. I was very excited abou service. I had an awesome experience today at Checkered Flag Volkswagen. Everyone that I came in contact with was very nice. I was very excited about my purchase. Scott really went out his way to make sure I had information concerning the SUV and did great videos as well... I would highly recommend Scott Cust to anyone who is looking for a great salesperson that will guide every step of the way for a successful purchase. More
by majelnowell
Employees Worked With
Scott Cust
July 26, 2022
Terrible experience with management and flabbergasted with their email response. I purchased a vehicle from dealership on the Saturday for full MRSP and their website had a discounted price for the same with their email response. I purchased a vehicle from dealership on the Saturday for full MRSP and their website had a discounted price for the same vehicle, identical VIN number. On the Monday i called the sales consultant and informed him of the price difference and was told that they would get back to me. Waited till Thursday only to be told that if I informed them sooner then they would of refunded me the difference. As a servicemen I will not support this dealership in the future or recommend them, they have really put me of the brand. More
by Lloyd
Employees Worked With
June 29, 2022
VW Virginia Beach. I'm grateful to Nick and the team the manager the sales team the service team and everybody else and Volkswagen these guys are awesome I trust them w I'm grateful to Nick and the team the manager the sales team the service team and everybody else and Volkswagen these guys are awesome I trust them with anybody else who wants to get a Volkswagen 100% .not I'm from South Africa never before I've ever Received the best top notch customer service with my financial advisors at VW GTI..no more words.rathar that I can tell you that for sure, I'm grateful and thank you. More
by sydneytgordon
March 12, 2022
Double check everything! They actually have no clue what they are doing over in the service department. Quoted a coolant pump replacement for free covered under a warranty They actually have no clue what they are doing over in the service department. Quoted a coolant pump replacement for free covered under a warranty extension? Awesome, scheduled an appointment the next day for a month in advance and emailed my service advisor, Roland, to let him know I scheduled. He said "It's fine just ask for me when you get in, and I will take care of you." I arrived Friday night after work driving 30 minutes out of my war in a gas crisis and organized a ride home. Walked in and was told "we don't do these on Saturdays this is an all day job but since you have the very first 7AM appointment Saturday we will do our best to get it to you before Monday." I said ok that works thank for fitting me in and this is covered under a warranty extension right? Derek said no that expired a long time ago this is $1,200! I said I have a paper quote saying this is entirely free and was basically told that's my problem. I said, I just won't do it then and wasn't even apologized to. Roland comes over and looks at the computer all puzzled and Derek points to the information saying it's apparently expired and then they blame the technician. They do this all the time, they have a $89.95 oil and filter change special but then charge you $47.18 for the oil, filter, washer, and apparently a new oil pan bolt. Making the oil change $137! Don't trust anything they say, if it's expensive get a second opinion, and get it all in writing even though it doesn't mean anything. I needed 4 new tire, an alignment, control arm bushings, and a new key and they won't be writing any of it up now. Good job guys! More
by ianjones8
Employees Worked With
Roland Hall, Derek Patton
February 06, 2022
Linda is hands down the best salesperson on the east coast she was able to get me in a good reliable vehicle and helped and met all my needs. I thought I wouldn’t be able too get a vehicle but she made coast she was able to get me in a good reliable vehicle and helped and met all my needs. I thought I wouldn’t be able too get a vehicle but she made things work and also went above and beyond with everything. If your looking for a car your doing it wrong if you don’t at least sit down with her and let her help you out if your in the area. Makes car shopping 100x times less stressful and is respectfully upfront and honest with everything. More
by Nathaniel Williams
Employees Worked With
Linda Hummel
September 01, 2021
Yesterday did not end ad planned.... My wife and I went to Checkered Flag Volkswagen, just to see and test drive a TAOS and TIGUAN. We were met by Aali in the parking lot, who asked if she could help. An to Checkered Flag Volkswagen, just to see and test drive a TAOS and TIGUAN. We were met by Aali in the parking lot, who asked if she could help. And she did - above and beyond expectations. Her knowledge of the cars and her ability to answer all of our questions made us both leave with an new TIGUAN and a gut feeling, that we were heard. I can only say, that if if were not for Aali, we might have left without a car... I can only appreciate her effort and true-to-customer service. A BIG WELL DONE from us....and our daughter who now will hunt down various sushi-places in Virginia Beach... More
by Jesper Lyngholm
Employees Worked With
Aali J. Ayson
July 11, 2021
Nick Rios is the associate to call. I’ve done business all over the world and Nick Rios’s attention to detail and customer service is world class. He helped me find the car I wanted and picked me up as I all over the world and Nick Rios’s attention to detail and customer service is world class. He helped me find the car I wanted and picked me up as I flew in to pick up the car. Beyond just being a respectful and likable person, Nicke is detailed, complete and timely with communication. I’d buy another car from Checkered or wherever Nick may work. Great experience. More
by mitchell.555
Employees Worked With
Nick Rios
