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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

4.3
36 Lifetime Reviews Review Dealership

36 Reviews of Chevrolet of Walla Walla - Service Center

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November 20, 2020

"The service manager, Sarah Ricks, is such a tremendous..."

- Jklundt5430

The service manager, Sarah Ricks, is such a tremendous customer service rep. She provided top notch service and made the whole experience first rate. I’d recommend Chevrolet Nissan to all for great service.

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Recommend Dealer
Yes
Employees Worked With
Sarah Ricks
November 12, 2020

"Pleased with service and time. Didn’t have to wait very..."

- fields20

Pleased with service and time. Didn’t have to wait very long. Very pleasant! I don’t have anything else to say. Very satisfied, thank you.

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Recommend Dealer
Yes
Employees Worked With
November 05, 2020

"I've had very few problems over the last 20 years or so...."

- markgrimm1

I've had very few problems over the last 20 years or so. But this time I didn't receive that nice little color-coded document showing all the checks/inspections for my vehicle.

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Recommend Dealer
Yes
Employees Worked With
November 04, 2020

"I've been enjoying all aspects (friendly customer..."

- stvsngltn

I've been enjoying all aspects (friendly customer service, quality, reasonable pricing) for many years (1999 and 2017 Pathfinders) and look forward to many more. Above and beyond normally expected.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Ricks has been extremely helpful over the years
October 27, 2020

"New truck went to shop in perfect condition for two..."

- randym4445

New truck went to shop in perfect condition for two recalls, came back with paint scratches, grease prints everywhere, broken interior ceiling panel, and a ding through the chrome door handle. not at all impressed.

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Recommend Dealer
No
Employees Worked With
N/A
October 26, 2020

"so far all the people in the service department have been..."

- BARNEY20428

so far all the people in the service department have been very respectful and explain everything that needs to be done so far good work was performed by machanics thank you.

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Recommend Dealer
Yes
Employees Worked With
October 05, 2020

"Always competent , timely, and pleasantI feel even when..."

- jimmyedell

Always competent , timely, and pleasant I feel even when minor mistakes are made they are quickly corrected I trust the work done People are clear in explaining dverything

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Recommend Dealer
Yes
Employees Worked With
Corey
September 01, 2020

"I don’t like being lied to. First the service department..."

- debralynnhaynes

I don’t like being lied to. First the service department tells me I need a new battery and they couldn’t get it for over a week. So I told them to get it from a part store in town. Then they tell me once they put the battery in that I need a air intake sensor they couldn’t get that so I brought them one. When I get there I watched them drive my car around the building. They were supposed to fix the air bag recall while they had my car they fixed passenger side but said they were waiting on parts. The parts we’re supposed to be in on Monday well that’s been 2 weeks ago and I still haven’t heard anything from them. Not impressed! Then when I got home found they did mysteriously get a Nissan battery

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Recommend Dealer
No
Employees Worked With
August 28, 2020

"The cabin filter was making loud noise on high speed. The..."

- VIKING2

The cabin filter was making loud noise on high speed. The found out it was plugged with seed pods from our oriental tree, the tree has been removed! No charge! Filters should be checked as part of the oil change and the customer should be notified.

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Recommend Dealer
Yes
Employees Worked With
August 12, 2020

"Windshield pump out"

- FISHON01

Sarah is always a pleasure to work with! She is always kind friendly and attentive to customers needs! She got us right in and fixed in no time!

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Recommend Dealer
Yes
Employees Worked With
Sarah
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