Chris Nikel Chrysler Jeep Dodge Ram Fiat - Service Center

Go see Kayla hemphill at the service department. She is great at her job and she’ll fix you right up!!! She is great at her job and she’ll fix you right up!!! More

Kayla in the service department was very helpful in getting me pricing for series and tires for my durango. Great job kayla getting me pricing for series and tires for my durango. Great job kayla More

Kayla in the service department was very helpful in getting pricing for service and tires for my durango. Great job Kayla ill be back to see you getting pricing for service and tires for my durango. Great job Kayla ill be back to see you More

Exceptional service. Everytime I have a question or concern about my truck I can give them a call. Especially Kayla Hemphill she very friendly and eager to help and make Everytime I have a question or concern about my truck I can give them a call. Especially Kayla Hemphill she very friendly and eager to help and make you feel important. Thank you Kayla I'll always come see you when I have to come to the service department More

I am sorry to hear about your experience with the Chris Nikel parts department. My visit to the parts department was extremely disappointing. I needed a code to program my vehicle, and despite providing my Nikel parts department. My visit to the parts department was extremely disappointing. I needed a code to program my vehicle, and despite providing my passport as identification, the staff informed me that it wouldn't work. Throughout the process, I felt that I was being needlessly sent back and forth to my vehicle to gather items. After finally obtaining everything they requested, I was then told that the matter would need to be taken to the manager. The overall treatment I received led me to feel deeply uncomfortable, and I couldn't help but suspect that I was being discriminated against due to my race. It's disheartening to think that such attitudes still persist in this day and age, and the experience left me feeling unwelcome and disrespected. I sincerely hope that the Chris Nikel parts department takes steps to address issues of customer service and sensitivity to diversity, as no one should have to endure the kind of treatment I experienced. I haven’t felt this way in a long time More

Outstanding! I'm not necessarily a new customer but one returning after being gone to long. My old dealership sold out and thus I started looking. I decided to I'm not necessarily a new customer but one returning after being gone to long. My old dealership sold out and thus I started looking. I decided to try CN again for service. If course it would be great to say zero hiccups happened, but that is not real life. I line to see how someone handles things when and if they happen. I'm am extremely pleased with the professional way everything was done. If I was forced to give a area of opportunity it would be communication. I think that is always a area that needs more attention. That said I have zero complaints. They will be getting my business in the future and I also will personally recommend them. Side note I hold a ASE certificate and was watching closely how my service and warranty work was done. More

This dealership is full of thieves. The service department (The only place my jeep has been serviced since I bought it) has STOLEN the wheel lock of my 2021 Jeep Cherokee and has refuse The service department (The only place my jeep has been serviced since I bought it) has STOLEN the wheel lock of my 2021 Jeep Cherokee and has refused to return it. Even after acknowledgment of having it. Since then all of my emails and my phone calls have gone unanswered and ignored for the last 2 months. More

This dealer goes above and beyond with customer service! Tommy did the service on my Challenger, and it drove like it was brand new again! I truly couldn’t be happier! Tommy did the service on my Challenger, and it drove like it was brand new again! I truly couldn’t be happier! More

Very pleased with engine servicing! They analyzed the issues involved quickly, keeping me informed of items that needed repair and estimated cost of worse case senerio and best estimate They analyzed the issues involved quickly, keeping me informed of items that needed repair and estimated cost of worse case senerio and best estimate if it wasn't as bad. Very pleased with service advisor .Dylan Schmidt. He goes above and beyond! More

They are unethical and shady and apparently hurting for money so bad they resort to stealing from people. They will do $2000 worth of work without calling to authorize any of it and then strong arm you whe money so bad they resort to stealing from people. They will do $2000 worth of work without calling to authorize any of it and then strong arm you when you pick up by holding your vehicle hostage so you pay out of fear. Paid for a rental for a month and was told by Abel that if it had been "customer pay" the repair would have been completed in a week ??? It ended up being majority customer pay without any authorization whatsoever so he just admitted that they caused the rental bill to go up by $1000 too. That is dishonest, shady , horrible business practice and bad customer service. They also refuse to do factory safety RECALLS on vehicles older than a certain year because they don't want to be "married to the vehicle" . According to the manufacturer, recalls can be performed at any Chrysler/Dodge/Jeep dealer but they turn people away if it is not worth their time or they think they cant get money out of you I suppose. Just because it is legal , doesnt mean it is ethical and I am pretty sure some of what they do it isnt even legal. I have heard so many bad things about this place and now I know why. More