Brought my truck in for a vibration and recalls, was told that they couldn't duplicate vibration because of the rain and would have to start by replacing the tires, so I replaced the Tires, Vibration still there, so I returned to dealer and they had truck for a week, they replaced front and rear driveshafts and when that didn't fix it I was told the vibration is normal and they all do it. Has something to do with wheels I was told, However the loaner I was driving was the same exact truck as mine and guess what? No vibration? So I replaced all four wheels with a different style and long behold it still vibrates, when I went back to dealer the service manager Chuck would not go for a road test with me, was told he was to busy, and to return next week, however I spotted him on his cell phone texting and flirting with other employees, but I guess that is consider being busy.
I talk to chuck this morning as I'm concerned about the safety of this truck and that I was upset he wouldn't go on a road test with me, but had time to play games with other employees, I also asked that if he thinks it's safe to please provide that in writing, he refused, I was told that the dealership is done with me and not to come back.
Stay away from this dealer if you have a concern with your vehicle, as they don't have the staff to fix it or even verify there is a issue