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Chuck Anderson Ford
Excelsior Springs, MO
1,474 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,474 reviews
September 30, 2020
The staff at Chuck Anderson Ford found the car of my dreams! I could not be any happier and I am very satisfied with my new car. dreams! I could not be any happier and I am very satisfied with my new car. More
by dteegarden14
Verified Customer
September 30, 2020
Honest !! They are here to help there customers paul service manager and mike the owner two of the best had a really tough issue and paul went the extra mile I will never go to another dealership service manager and mike the owner two of the best had a really tough issue and paul went the extra mile I will never go to another dealership More
by Larryhe
September 25, 2020
Always good! Thanks again. Had new battery installed in my cmax hybrid. Will use again. Very clean waiting area. Finished quickly and very friendly. Good my cmax hybrid. Will use again. Very clean waiting area. Finished quickly and very friendly. Good More
by mike
Employees Worked With
Scott Marshall, Greg Hallgrimson
September 25, 2020
Great customer service. Was in and out in less than three hours. Highly recommended. Can’t go wrong using them for anything. Great job today. hours. Highly recommended. Can’t go wrong using them for anything. Great job today. More
by Firefighter445
Employees Worked With
Greg Hallgrimson
September 24, 2020
Love the people there. I’m always greeted nicely by their employees and know that when I pick my vehicle up that the work has been done properly. employees and know that when I pick my vehicle up that the work has been done properly. More
by Kwmiller72
Employees Worked With
Heather Berger
September 23, 2020
Scheduled my oil change on short notice and Heather was able to make sure I was taken care of. The Quicklane advisor was easy to work with as well! able to make sure I was taken care of. The Quicklane advisor was easy to work with as well! More
by R-BAIR16
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
September 19, 2020
Cody was so helpful and easy to work with! Made buying a care less stressful and fun! Look forward to telling more people about chuck Anderson’s! care less stressful and fun! Look forward to telling more people about chuck Anderson’s! More
by Bgerber1
Employees Worked With
September 16, 2020
Always great service from all the employees. They are on time with my appointment and keep me advised if there is an issue with the vehicle. Lobby is clean and comfortable. time with my appointment and keep me advised if there is an issue with the vehicle. Lobby is clean and comfortable. More
by MPOLLARD1
Employees Worked With
Heather Berger, Greg Hallgrimson
September 16, 2020
Buying car as it should be. High bid on trade, cut to the chase on price, stayed in touch during the build process and in and out in 30 minutes when it arrived with zero attempt to sell any unwanted options, chase on price, stayed in touch during the build process and in and out in 30 minutes when it arrived with zero attempt to sell any unwanted options, warranties or financial services. I have a Ford dealer 5 minutes from home but glad I drove a little further to deal with Chuck Anderson Ford. More
by CHRIS@MERRILLCOMPANIES.COM
Employees Worked With
Elias Bichara
September 16, 2020
Convenient,friendly, safe, good listener, no undue pressure, easy to set up service appointment, easy to drop off and pick up, will definitely come again pressure, easy to set up service appointment, easy to drop off and pick up, will definitely come again More
by LOGCABIN99
Employees Worked With
Other Employees :
Jim Stevens, Dave Moorhead, Scott Marshall, Heather Berger, Elias Bichara
