Chuck Anderson Ford - Service Center
Excelsior Springs, MO
882 Reviews of Chuck Anderson Ford - Service Center
Took my truck in for its first oil change. The staff was great. Courteous and quick. I was in and out in 30 min. I appreciate the professional attitude. Thanks Rodney great. Courteous and quick. I was in and out in 30 min. I appreciate the professional attitude. Thanks Rodney More
How did Chuck Anderson Ford the whole outfit is a team working together it’s unbelievable what they will do for you to satisfy your needs with either selling you a vehicle or doing a check up on your vehi working together it’s unbelievable what they will do for you to satisfy your needs with either selling you a vehicle or doing a check up on your vehicle it’s unbelievable I am so satisfied with their performance or salesmanship their maintenance department parts department More
I took my Ford Focus to have recall work done. I had an 8:15 appointment. They said it should be done by noon. They said they’d call me when it was done. I never got a call. I called them sometime around 8:15 appointment. They said it should be done by noon. They said they’d call me when it was done. I never got a call. I called them sometime around 4:30 and they said it would be ready by 5:30. I had company so I picked it up the next day. Looks like if they weren’t going to have it by noon they could have called and let me know. I won’t do business with them again. Poor communication . More
Dustin was very nice and worked with me in trying to figure out what is wrong with my car. Unfortunately he or I couldn't get the car to do what it was doing. I will definitely bring it back if it happe figure out what is wrong with my car. Unfortunately he or I couldn't get the car to do what it was doing. I will definitely bring it back if it happens again. More
Last two routine oil changes and services not good, last two stickers on windshield and no new one.I have a extended service agreement. Frustrating two stickers on windshield and no new one.I have a extended service agreement. Frustrating More
Prompt professional service every time. The work done is exceptional and I equally appreciate the call reminders and shuttle transportation. My only call for our vehicle service needs. exceptional and I equally appreciate the call reminders and shuttle transportation. My only call for our vehicle service needs. More
Poorest service I’ve had there. Waited an hour and a half for an oil change and No one came to me to let me know it was finished as I waited. No apologies and Greg didn't seem to care. I didn’t get a r half for an oil change and No one came to me to let me know it was finished as I waited. No apologies and Greg didn't seem to care. I didn’t get a review of what they did and no service recap. I’ll find somewhere else after going there for 20 yrs More
Thanks for fixing my car! Done in timely manner as well! They kept me updated on progress as well! Very professional and knowledgeable in each department. They kept me updated on progress as well! Very professional and knowledgeable in each department. More
I have nothing but amazing things to say about this company! Heather in service told me they were fully booked for the day, but let me talk to her manager Dustin to see if they could squeeze me in. Dus company! Heather in service told me they were fully booked for the day, but let me talk to her manager Dustin to see if they could squeeze me in. Dustin did just that and was totally honest about everything. He contacted me if there was any changes to the original quote and only did the required work necessary to get my wife and I back to our vacation. Also had the opportunity to meet the owner and have a strong feeling I have made a friend for life. We live 3 hours from Chuck Anderson Ford, but I will be willing to bet I will buy my next car from them! More
The best service -totally pleased with friendly and professional staff. Dustin and crew have our car running like new! Thanks for the prompt, courteous service professional staff. Dustin and crew have our car running like new! Thanks for the prompt, courteous service More