Ciocca Chrysler Dodge Jeep Ram of Flemington

Low Pressure Sales Strategy, High Customer Satisfaction If you need/want a car and its Chrysler/Jeep/Dodge, you have to come see the team!!! First, it starts off working with the sales team (in my case Joh If you need/want a car and its Chrysler/Jeep/Dodge, you have to come see the team!!! First, it starts off working with the sales team (in my case John and Ryan). Not once did I ever feel pressured into buying my new Durango (which is awesome by the way). I never got the, "this deal only lasts so long" or "we don't know how long the program is going to last" I've heard from other dealers. It was as simple as "here's our numbers, let's see what we can do if and when you're ready to buy a car, hopefully from our dealership. Then, the team went to work finding the vehicle I wanted with a certain trim package... never felt pressured into taking a vehicle off the Flemington lot. The team ended up getting a vehicle that met my specs from 120-150 miles away. I'm sure other dealers do this too, but to be honest, it has been my experience that past dealers made this out to be an inconvenience for them. Now, I know the Dodge team had to take time out of their schedules to get this vehicle for me, but never did they make me feel I was inconveniencing them. Now let me share an accessory story with you. I wanted a few bells and whistles added to the Durango (hitch, wiring harness, steps, ambient light lit), and most went off without a hitch (no pun intended). However, the one toy I really wanted was the ambient lighting kit. After waiting 2 weeks, Sales notified me unfortunately that the accessory vendor was no longer supplying the lighting kit, and Dodge didn't have an alternate supplier. I was disappointed to say the least as this was the 1 thing that was totally unnecessary (you know what they say.... us boys and our toys) but was going to put the fun factor of the truck way up. Sensing my disappointment, the dealership searched out a solution, and guess what...... they got that light kit for me!!! They located a vendor who agreed to install an even nicer kit than originally offered, honored the original price, and arranged installation for me prior to even taking delivery of the vehicle. To top it off, they agreed to cover it as well under my Dodge warranty. Let me move on to Finance and Kevin.... smooth as silk just like the sales team. You know will all cringe when getting to the Finance guys right...... they are the unfortunate soles that have to entice us car buyers to buy all those extended warranties and we normally have to sit thru the presentation of why all the extended warranties are imperatives. Not with Kevin and not with this team. Kevin simply lays out the options of what gets covered by what warranty and how much it will add to the cost. Again, I never once felt pressured into buying any of the coverages offered. If you're in the market for a car (even if its not a Chrysler/Jeep/Dodge), you might want to give these vehicles a look and give this team a shot at earning your business. And if you do, may your experience be as gratifying as mine and may you walk away 100% satisfied like I. More

Just brought a New Jeep Wrangler We purchased a new Jeep Wrangler Unlimited and Dave T our salesman was great. He listened to our needs and was understanding. We had a very good exper We purchased a new Jeep Wrangler Unlimited and Dave T our salesman was great. He listened to our needs and was understanding. We had a very good experience. No hassle and extremely smooth process. Aziz was helpful and personable as well. Overall great team we worked with. More

Great experience Eder was a good sales assist in everything he could so I could obtain the car of my choice . Very good at what he does . Eder was a good sales assist in everything he could so I could obtain the car of my choice . Very good at what he does . More

Friendly and helpfull From the sales staff to the management team all were helpful and honest when recommending a vehicle and options. I will definitely shop their again. From the sales staff to the management team all were helpful and honest when recommending a vehicle and options. I will definitely shop their again. More

Smooth easy experience at Flemington Overall a great experience at Flemington Jeep. The sales team took the time to explain the vehicle's features in detail and locate exactly the type o Overall a great experience at Flemington Jeep. The sales team took the time to explain the vehicle's features in detail and locate exactly the type of vehicle I was looking for. Everyone I dealt with when above and beyond. Delivery of the vehicle was very smooth. More

Excellent buying experience. Very knowledgeable sales person Very knowledgeable sales staff that are very friendly and not pushy. The sales man George works to meet a fair price for a reliable vehicle. Very knowledgeable sales staff that are very friendly and not pushy. The sales man George works to meet a fair price for a reliable vehicle. More

Excellent service This is the second Jeep I have purchased from the dealership and the service is why I returned. Ryan Setnicky was willing to work with my needs and b This is the second Jeep I have purchased from the dealership and the service is why I returned. Ryan Setnicky was willing to work with my needs and budget to find the perfect vehicle. I highly recommend Ryan and the dealership as a whole. More

Team effort all the way. We worked with Ryan Setnicky who was capable, knowledgeable, efficient, and personable. What we liked the most about purchasing a new Jeep Grand Chero We worked with Ryan Setnicky who was capable, knowledgeable, efficient, and personable. What we liked the most about purchasing a new Jeep Grand Cherokee Limited was Ryan's no pressure approach. He defined the car, strengths and limitations, with candor. He revealed a relaxed and comfortable manner and destroyed the myth that aggressive salesmen sell cars. It was a pleasure exploring the beauty of the Jeep with Ryan. His honesty is a big plus. Our only concern with Ryan is his loyalty to the Pittsburg Penquins and belief that the Steelers can win the Super Bowl. :) More

John was just great in following up on my car. John was the reason for us deciding on Flemington Jeep. Kevin was also very helpful in financing. John took all the time I required to learn about the John was the reason for us deciding on Flemington Jeep. Kevin was also very helpful in financing. John took all the time I required to learn about the car. He offered to show me the in/out of putting up the soft top. What more can I ask? More