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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

September 21, 2020

This is the first time I went to this dealer for my Subaru. It was a recall appointment. They were very friendly, professional and knowledgeable. No pressure to make recommended repairs immediately. I More

by Annmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Sep 22, 2020 -

Ciocca Subaru of Flemington responded

Annmarie - We are so glad you chose Flemington Subaru. It is our pleasure to help you keep your vehicle in the best running order.

September 20, 2020

Had to bring the Forester in for a recall. The entire Service Dept. staff is always customer focused. Very friendly & keep you informed of the service progress throughout the visit. Great Service! More

by kjnayr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Jarred DeWees
Sep 22, 2020 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 19, 2020

I was very happy with Jared’s proactive greeting and offer to check me in for vehicle service. The other service advisors should take a lesson from Jared. Learn what customer service means, say hello, a More

by vdonnelly1
Recommend Dealer
No
Employees Worked With
Jarred DeWees
Sep 30, 2020 -

Ciocca Subaru of Flemington responded

We are so glad that you enjoyed the experience with Jarred. We will certainly be using your other feedback in future training sessions.

September 19, 2020

I had a great expierence buying a new Subaru Outback XT . Dan Keane was my salesman and Alex Leist was the sales manager .Both did a great job for me . Thank you so much. Best Regards, Robert Mowbray More

by Bob07830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Alex Leist, Dan Keane
Sep 22, 2020 -

Ciocca Subaru of Flemington responded

Robert - Thank YOU so much for coming in and letting us take care of you. We are so glad to hear what a great job Dan and our team did for you. Congratulations!

September 19, 2020

I have been a customer of Flemington Subaru since 2004. I can't say enough good things about the dealership--they are knowledgable, kind, helpful and trustworthy. .Over the years I know when I bring my cars More

by Pamela H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Joe Lalier, Chris Wood, Trisha Malavasi, Dana Silva, Tim Morley, Jarred DeWees
Sep 22, 2020 -

Ciocca Subaru of Flemington responded

Pamela - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 19, 2020

Friendly and easy to work with all around. Understood what I wanted to do and worked with me to get it done. I will buy again from them. More

by rickanshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Jeannette Macpherson
Sep 22, 2020 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that Jeannette and our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

September 19, 2020

This was our first visit to Flemington Subaru’s service department and it could not have gone any better. Jarred and his colleagues were courteous and transparent and accommodated a slight adjustment in ou More

by stevant19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Dana Silva
Sep 22, 2020 -

Ciocca Subaru of Flemington responded

We hope this won't be your last. Thank you so much for trusting our team to take good care of you and your Subaru.

September 18, 2020

Have been a customer since 1985 and owned many Subarus. I would never let anyone else service my Subaru. VERY DIFFICULT GETTING THROUGH ON PHONE.ON HOLD FOREVER THEN DISCONNECT. VERY FRUSTRATING. More

by kchaft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Joe Lalier, Trisha Malavasi, Dana Silva
September 18, 2020

I have serviced 6 Subarus here over the last 20 years and the service has always remained competent, friendly, and efficient. My current service experience , a 60,000 mile service on my 2011 Subaru Legacy wa More

by Yale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Joe Lalier, Trisha Malavasi
Sep 22, 2020 -

Ciocca Subaru of Flemington responded

Thank you so much for your continued loyalty to our team. We are honored that you have been part of our Flemington Subaru family for the past twenty years.

September 17, 2020

The staff at Flemington Subaru is the best. They are always helpful and go overboard to make your experience exemplary. They even offered a loaner car so that I could continue with my day. Simply the More

by Jsuchmgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Joe Lalier, Trisha Malavasi, Dan Keane, Tim Morley, Frank DeCraine, Jarred DeWees
Sep 17, 2020 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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