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Circle INFINITI
West Long Branch, NJ
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,508 reviews
December 08, 2014
Once Again, Incredible Customer Service! Stopped in for service this weekend and had the pleasure of dealing with Ann Trapani again. As usual, she made sure that I was taken care of efficient Stopped in for service this weekend and had the pleasure of dealing with Ann Trapani again. As usual, she made sure that I was taken care of efficiently and with a smile on her face the entire time. I actually have an Infiniti dealer a few miles from my home, but I continue to make the trip to Circle Infiniti simply because of the superior service I receive from Ann. It's truly a pleasure to deal with someone who is completely honest and trustworthy , especially when dealing with something like car service and maintenance. More
by dianegreaves
Employees Worked With
AnnMaria Trapani
December 05, 2014
great experience as I shopped around for this car Andy was amazing He was friendly and accomadating and I feel I got a great price for this car. as I shopped around for this car Andy was amazing He was friendly and accomadating and I feel I got a great price for this car. More
by q50man
Employees Worked With
Andy Gagliardi
November 30, 2014
Amazing Service Center Staff Leasing my second car from Circle Infiniti I've never been let down. Coming from Staten Island to get my car serviced even with other Infiniti dealers Leasing my second car from Circle Infiniti I've never been let down. Coming from Staten Island to get my car serviced even with other Infiniti dealerships in the area is well worth it to me. Ann Trapani always gives me 5 star service between making sure my car is serviced in every way possible, a loaner car available, and that I leave the dealership 100% satisfied. I will surely return to Ann for my next service appointment. Happy Holidays! More
by autism0920
Employees Worked With
AnnMaria Trapani
November 29, 2014
It was a pleasure to work with Irwin Lieberman This is not my first time dealing with Circle Infiniti. The reason I go back is because I always have a good experience when I deal with Irwin Lieber This is not my first time dealing with Circle Infiniti. The reason I go back is because I always have a good experience when I deal with Irwin Lieberman. He is fair and honest. I know he will give me the best price possible. Thank you Irwin. I will recommend you and Circle Infiniti to my friends. More
by brianheather
Employees Worked With
Irwin Lieberman
November 29, 2014
It was wonderful working with Irwin Lieberman Irwin Lieberman was warm and welcoming. His sense of humor and professionalism made my experience even more pleasant. I will surely return to Irwin Irwin Lieberman was warm and welcoming. His sense of humor and professionalism made my experience even more pleasant. I will surely return to Irwin and Circle Infiniti when I buy my next car. More
by kssss
Employees Worked With
Irwin Lieberman
November 29, 2014
Great staff Brought my car in for service, and as always, my advisor Annie was friendly, and professional. She always takes the time to make you feel like you'r Brought my car in for service, and as always, my advisor Annie was friendly, and professional. She always takes the time to make you feel like you're her only client, never feel rushed or pressured. A real delight. More
by Colynn
Employees Worked With
AnnMaria Trapani
November 28, 2014
Unbelievable experience ! Was referred to circle and Andy by a business partner. It was the best car buying experience I have had in 20 yrs. Can't wait to refer some friends! Was referred to circle and Andy by a business partner. It was the best car buying experience I have had in 20 yrs. Can't wait to refer some friends! Thanks again Love my Q50 More
by jeffrey.tumminello
Employees Worked With
Andy Gagliardi
November 28, 2014
Service advisor very Helpfull Pam was a great help as always, she is very friendly and does always provide excellent service to me as a customer of Circle Infinity. Pam was a great help as always, she is very friendly and does always provide excellent service to me as a customer of Circle Infinity. More
by toddarosen
Employees Worked With
November 28, 2014
Quick and painless service! I was having a problem with my car not accelerating so well and I was pretty upset about it. I called the dealership and spoke with John DiLieto. He c I was having a problem with my car not accelerating so well and I was pretty upset about it. I called the dealership and spoke with John DiLieto. He calmed me down and explained that it was most likely only due to a software update. I stopped by after work and before I could finish my coffee while speaking with John, the update was complete and the problem solved. I was very nervous, however, John was very reassuring and solved my problem quickly. I have never had such a seamless repair experience before and I thank him so much for making this quick and painless! Thank you! More
by Maxwell07711
Employees Worked With
John DiLieto
November 27, 2014
They try Harder I had to bring my vehicle back for a persistent problem but after 2 attempts and I'm sure a lot of hard work it has been repaired and I'm happy to say I had to bring my vehicle back for a persistent problem but after 2 attempts and I'm sure a lot of hard work it has been repaired and I'm happy to say working fine. More
by desnik
Employees Worked With
John DiLieto
