Circle Infiniti - Service Center

Service Department A+ I've done several service appts with Pam Crisafulli, she's professional to the point and takes care of her customers. The service there is great. I've I've done several service appts with Pam Crisafulli, she's professional to the point and takes care of her customers. The service there is great. I've also worked with the parts department and they are awesome. A+ in my book. More

Greal Deal, Oustanding Service! I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the service intervals. This can be the source of much angst as many of us with considerable experieince know all too well. While the deal is the first step, and a critical one, it's pretty much over after the sale. The service intervals however are where the longterm relationship is built. I could tell right away, and continue to see to this day, that this is something Circle Infiniti places great awareness on. Every service interval (67,500 miles now) was top shelf. No xx of any kind. I deal mostly with John, but have also dealt with the rest of the service staff. They all treat you with respect and transparency. I have never left asking myself "what the xxxx just happened?". Every service interval, I go in asking a lot of questions. Being in IT, I think analytically, and I can tell when I'm being xxxxxxxxxxx. That just doesn't happen. All my questions are answered fully. No added nonsense about extra repair work I need (but really don't). I've been driving since 1977, and have accumulated a vast body of experience with having my vehicles worked on by various dealers and mechanics. Circle Infiniti is without question the best thus far. I plan on buying my next car from them (be ready Irwin :) ) and have every confidence that the subsequent service interactions will continue to not only meet, but exceed my expectations. Thank you all, Mike Kunert More

Service Experience I usually receive exceptional customer service each and every time I bring my vehicle in for service. I have a tendency of gravitating towards a young I usually receive exceptional customer service each and every time I bring my vehicle in for service. I have a tendency of gravitating towards a young lady buy the name of Ann Marie Trapani. This morning, I arrived earlier than expected and Ms. Trapani did arrive until after I departed. A Mr. Todd Rovinsky assisted me and was exceptionally helpful. He phoned me periodically providing me with updates and made the overall process painless. Upon my return to pick up my vehicle, Ms. Trapani was not in and she picked up where Mr. Rovinsky left off. Exceptional service!!! My overall experience was a favorable one working with these two individuals. More

Excellent service is the norm I brought my car in for routine service and was treated to first class treatment as usual. John DiLieto was excellent as he has always been in the pa I brought my car in for routine service and was treated to first class treatment as usual. John DiLieto was excellent as he has always been in the past. More

Service John always makes my service experience as painless as possible. No one really enjoys coming in for an oil change and tire rotation, but your service John always makes my service experience as painless as possible. No one really enjoys coming in for an oil change and tire rotation, but your service teams always puts a smile on my face as does my Q70S. Keep up the great work John!! More

Service excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. More

Great Customer Service John, Anne and the whole service department at Circle are professional, friendly and completely customer focused. They go out of their way to ensure t John, Anne and the whole service department at Circle are professional, friendly and completely customer focused. They go out of their way to ensure that every detail from start to finish is handled with a smile... Highly recommend Circle! More

Great Job as always...great job! Ann is my goto girl. She answers all my questions and addresses all my concerns. My car is well maintained and continues to run as always...great job! Ann is my goto girl. She answers all my questions and addresses all my concerns. My car is well maintained and continues to run beautifully! More

TRUELY EXCEPTIONAL SERVICE!!! Brought my Infiniti in for service today and Todd Rovinsky was extremely friendly and helpful. I usually dread bringing my car in for service but he m Brought my Infiniti in for service today and Todd Rovinsky was extremely friendly and helpful. I usually dread bringing my car in for service but he made it very quick and painless, I was able to get back to my daily routine in a matter of minutes. More