Citrus Motors Kia

Just want to say thank you to the staff at Kia Citrus Motors, Cesar, Emma and Sandi all very pleasant and helpful, they answered my questions. Cesar showed me the different options I wanted to see before Motors, Cesar, Emma and Sandi all very pleasant and helpful, they answered my questions. Cesar showed me the different options I wanted to see before I made a choice, all went well. I’m very happy with my results and everything went smoothly. More

Sandy W was a pleasure to work with! She was efficient and helpful. We told her our budget and she made it happen for us. She even worked in our trade in. We got a great deal and she She was efficient and helpful. We told her our budget and she made it happen for us. She even worked in our trade in. We got a great deal and she answered all of questions thoroughly! More

This afternoon, I purchase a 2019 Jeep Wrangle from Citrus Motors: The staff was just incredibly efficient and caring. My husband and I worked with a lady by the name of Sandra, she was absolutely Citrus Motors: The staff was just incredibly efficient and caring. My husband and I worked with a lady by the name of Sandra, she was absolutely great. Her knowledge and expertise lead us thru the process of buying a new vehicle, nothing but fantastic - and that is difficult to say when dealing with car sales persons. And yes, I would not hesitate to purchase another vehicle thru Kia Motors - outstanding team and certainly care about their customers. It is difficult to rate a company a five star firm: This Kia Motors deservers the rating - totally a five star business. More

I made an appointment for a recall on my KIA Sportage about a month ago for 1/14/22 and they called me to cancel the appointment because I wasn't a regular customer. Unbelievable!!! about a month ago for 1/14/22 and they called me to cancel the appointment because I wasn't a regular customer. Unbelievable!!! More

This is the worst place that i have ever take my car the This is the worst place that i have ever take my car the service department is impossible to get ahold my service advisor was Dion Overton who tol This is the worst place that i have ever take my car the service department is impossible to get ahold my service advisor was Dion Overton who told me he would call me and advise me on the repair i never heard from him. the service manager Michael was just as bad. i was told to get a rental which i did then told that i didn't get it from the right place but don't worry they will cover it two months later i called and was told it has been denied. my advice is take it to another place save yourself the headache More

I purchased a 2022 Kia Forte from Rachel and Luke. Between the two of them they made my purchase fast and easy. Explanation of all the dash switches and devices were explained thoroughly I would rec Between the two of them they made my purchase fast and easy. Explanation of all the dash switches and devices were explained thoroughly I would recommend a Kia and this dealership. Thanks guys. More

The Don’t Care Dealership! Service is horrible and wait times are atrocious. Scratched my brand new vehicle before I took it off the lot. They promised to fix the issue but ghosted me for over a month bef times are atrocious. Scratched my brand new vehicle before I took it off the lot. They promised to fix the issue but ghosted me for over a month before I took care of the issue myself. Prepaid service appointments are about one month out for an oil change! One month to change oil? They admit they have issues and make no changes. More

The serrvice department never answers the phone. Phone rang for 10 min and then disconnected. Very poor customer service rang for 10 min and then disconnected. Very poor customer service More

The representatives are all supper eager to help The representatives are all supper eager to help ,especially Glyne Grant and Mg. Kyle. The inventory is huge and easy to select the best model ,colo The representatives are all supper eager to help ,especially Glyne Grant and Mg. Kyle. The inventory is huge and easy to select the best model ,color ! I will be back soon. I want to get them only 5 stars Tamara. More

On 4/12/2021 I Don Grimm was at your dealership for the 2nd time and was dealing with Dallas a polite and well informed salesman. He asked if I would like a quote on a 2021 kia soul x model th 2nd time and was dealing with Dallas a polite and well informed salesman. He asked if I would like a quote on a 2021 kia soul x model that I was looking at and I said yes. He went in to a dark room for a few minutes and came back with a quick quote. This was for a lease for 21,800. I could not believe what I saw. With 2000 down 24 months it was 612.02 per month.with 5,000 down it was 478.57 per month. I had said that I did not like the extra charges yhat that were added to the MSRP. With that quote on that vehicle it was obvious I would not be dealing at the store every again. They man in the room who made up the quote must of had a bad day. Sorry I will not even think about coming back to your again Thks If needed I still had this piece of paper with these outrageous quotes to you to prove my point. Dallaswas a great guy with being helpful and just shook his head Thars all bye More