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City Limits Nissan

Austin, TX

4.6
490 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 490 reviews

January 19, 2025

The service used to be very good, however, I paid a lot of $ related to the suggestion maintenance, including the tire rotation, and the tires were not calibrabed as I was expecting. Unfortunately, no sutt More

by RAQUEL.WIESEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and will use your comments to refine our efforts in offering a top notch experience for our guests. We will review this information and reach out to you soon. In the meantime, if you'd like to provide any more feedback, please reach out to 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 19, 2025

The process was so simple and easy. Everyone at City Limits Nissan was so nice and helpful. More

by LOGAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

We are so glad to have provided you with a stress-free experience! If you need us at all, please reach out to 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

January 18, 2025

Prompt. Courteous. Informative. Will keep taking the car for service here. Even comes with a free car wash. More

by MCGRAW.MAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to tell us about your visit, we appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please reach out at 512-444-1400 as we are always happy to help. Have a great weekend! Thank you, Jason Laguna General Manager

January 18, 2025

Madison was amazing! Very polite, knowledgeable and kind. Thank you for going the extra mile! More

by sndrardgz1945
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your review, I am glad to hear that you had a great visit with us and we're excited to welcome you to the City Limits Nissan family! Please reach out if you need us, and have a great weekend! Thank you, Jason Laguna General Manager

January 18, 2025

Didn’t worry about anything when my car was being serviced. Service was very good, also quick More

by MAMODLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we appreciate your feedback and the opportunity to earn your business! Thanks again, and have a great weekend! Jason Laguna General Manager

January 17, 2025

I had light under my car they were unplugged and by the time I notice they got damaged. I'm never going back their again! More

by ANDY.ESCAMILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

City Limits Nissan responded

I am so sorry to hear that you did not have a good visit with us, our goal is to go above and beyond for each guest every time and falling short of that is disappointing. We will review this information and get back to you as soon as possible. Thank you again for bringing this to our attention and have a great day. Jason Laguna General Manager

January 17, 2025

Excellence in customer service. They are trained mechanically inclined advisers. Nissan is the best built! I’m in my second Nissan, probably will be a third. More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram, mechanic*****
Jan 17, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with our team, we hope to provide you with many more happy miles and look forward to your next visit! Thank you, Jason Laguna General Manager

January 17, 2025

Andrew buzzard was a great help, and provided a lot of support and explanation of the issues with the car. On the other side, the mechanic or technical team couldn’t resolve the issue and every time they More

by Patricia_romo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

City Limits Nissan responded

I am sorry to hear that your visit with our Service team was not a more positive one. We are reviewing your feedback and will be in touch with you soon to see how we might resolve your issue. If you would like to provide any additional information in the meantime, please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 17, 2025

Awesome service and really appreciated the service that Clayton and the team provided to us. More

by info@bezllc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with the Sales team, we are excited to welcome you to the City Limits Nissan family and are always available should you have any questions! Thanks so much and have a great weekend! Thank you, Jason Laguna General Manager

January 17, 2025

Great. Patient dealer and helped explained what was needed with my car. Very friendly experience. More

by abcruz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

City Limits Nissan responded

I am happy to hear the Service team took good care of you during your recent visit, and we look forward to your next visit! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

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