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City Volkswagen of Chicago
Chicago, IL
3,177 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,177 reviews
April 12, 2024
Great Buying experience, quick and willing to work with me on all aspects of the buying process. Mark Coole and his manager Iryna were a pleasure to work with! Thank you City VW me on all aspects of the buying process. Mark Coole and his manager Iryna were a pleasure to work with! Thank you City VW More
by danjcolman
Helpful April 12, 2024
I had a great experience with Luis. He gave me honest feedback and was not pushy to make a decision. He is a very real and great person and I appreciate that. He and Laura Torres both He gave me honest feedback and was not pushy to make a decision. He is a very real and great person and I appreciate that. He and Laura Torres both treated me so well that I would recommend them to anyone looking for a new vehicle. More
by Eric F
April 12, 2024
Went to check out a car, came out with brand new one ! !! Everything went nice and quick!!! !! Everything went nice and quick!!! More
by Natalia.polinska
April 11, 2024
Great service, Ray Cotto was an amazing sales person and the manager Iryna and Anthony made everything easier for me to meet the car that I wanted. the manager Iryna and Anthony made everything easier for me to meet the car that I wanted. More
by Andrehy
April 11, 2024
Very good experience with David. Worked with my friend to get a fair deal done. Worked with my friend to get a fair deal done. More
by Maxbv255
Employees Worked With
April 11, 2024
We were greeted immediately upon entering the dealership by Luis. He was very friendly and answered all of our questions. We were taken for a test drive in the car we intended to purchase without having to by Luis. He was very friendly and answered all of our questions. We were taken for a test drive in the car we intended to purchase without having to request it. He is very knowledgeable and made the purchase process flow smoothly. Luis is a great guy to work with! More
by carriehaller
Employees Worked With
April 10, 2024
Luis is very knowledgeable and made the car buying experience comfortable for me. He made sure I understood everything and eased my nerves with the whole process. experience comfortable for me. He made sure I understood everything and eased my nerves with the whole process. More
by Latife Zoor
Employees Worked With
April 08, 2024
Very easy to deal with! Honest. Fast. I would highly recommend both the Store and Juan! Honest. Fast. I would highly recommend both the Store and Juan! More
by Octo29
April 06, 2024
David was professional and informative of the Atlas and the deal. He made it painless and seemless. the deal. He made it painless and seemless. More
by staticcar
April 06, 2024
I've never been to a dealership before, and this was a very pleasant first experience very pleasant first experience More
by Jack
Employees Worked With
