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City World Ford

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.3
425 Reviews
New York Ford customers love the no pressure sales experience at City World Ford. Our mission is to treat every visitor like an honored guest in our home. But it is much more than a mission statement. Our Ford customers quickly learn that shopping here means being treated with respect, not having to negotiate or visit multiple Manhattan Ford Motor Company dealers to get the price they deserve. Being treated like family means giving New York Ford vehicle buyers real price quotes up front on the new & used Fords in the Bronx. These ways of doing business have helped us stand out from all NY Ford dealers, and Long Island customers choose City World Ford every time.
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3305 Boston Road

Bronx, NY

10469

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Showing 425 reviews

December 26, 2023

Better off going somewhere else Horrible salesman I should’ve listened to the other reviews More

by ChrisNy
Recommend Dealer
No
Employees Worked With
Peter Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

City World Ford responded

ChrisNy, I am very sorry for any inconvenience you have experienced. In fact, I would like to hear more specifically about your concern so we can make it right. Please contact me directly at your earliest convenience at anthonys@cityworldauto.com - Anthony Santi, General Manager.

Helpful 1
November 15, 2023

I should’ve listened to the other review! Worst salesman in history my question is how do you hire someone with no knowledge Just all around bad stay away is my best advice! More

by Demarislopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

City World Ford responded

Demaris Lopez, I am very sorry for any inconvenience you have experienced. In fact, I would like to hear more specifically about your concern so we can make it right. Please contact me directly at your earliest convenience at anthonys@cityworldauto.com - Anthony Santi, General Manager.

Helpful 3
November 12, 2023

Wouldn't recommend this business to anyone go to Toyota you'll be better off. More

by alphamalex13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

City World Ford responded

Alphamalex13. We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Ford. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager New boost

Helpful 3
November 05, 2023

The sleazy car salesman only cares about the money. He'll put on a performance for the customer,funny stories, big smiles, firm handshakes but once the sale is complete he was the complete opposite don More

by ChrisNy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Garcia
Report | Print
Nov 14, 2023 -

City World Ford responded

Chrisny, Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager

Helpful 4
October 28, 2023

I would avoid this dealership at all cost. From the minute I got in contact with them I could tell something was off and should have listened to myself. Every one of the people I spoke to/ met More

by …
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gilbert Filpo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

City World Ford responded

We are very sorry about any inconvenience this might have caused. This is definitely not the way we conduct our business. I would like to know more about your experience. Please contact me directly at your earliest convenience at anthonys@cityworldauto.com - Anthony Santi, General Manager

Helpful 4
September 04, 2023

We had appointment to see Ford Escape. The dealer took as on test drive, had a conversation andgave a proposal which lead to finalizing transaction. It was good cooperation. Thank you More

by marianbien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
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Sep 06, 2023 -

City World Ford responded

Thank you Marianbien, for taking the time and effort to write this amazing review. Our goal is your satisfaction and reviews like yours motivate us to continue providing you with our first-class customer service. Edward Estevez will be super happy once he reads this.

Helpful
August 20, 2023

Mr Ed has been tremendously helpful and sympathetic towards my needs in buying my new car. Great person to know and to continue to see him in the future. More

by estevezedward5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Report | Print
Aug 22, 2023 -

City World Ford responded

Great customers like you make our job a little easier. Thank you estevezedward5, for an awesome review. We will make sure that Ed gets your message. See you next time!

Helpful
August 15, 2023

I come for explorer, I ended up driving out with Expedition 2020. Edward really helped me to get what I was looking for last couple of month. I greatly recommended him without no hesitation. Tha More

by estevezedward5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Report | Print
Aug 16, 2023 -

City World Ford responded

estevezedward5, Thank you for choosing City World Ford, and congratulations on your new 2020 Expedition.

Helpful
August 13, 2023

Easy simple and efficient. Great team! I’ll be back for my next car. Come check them out. More

by estevezedward5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Report | Print
Aug 14, 2023 -

City World Ford responded

Wow! What a great review Estevezedward5. If there is something we like more than cars are our happy customers, that is why your words are like gold and diamonds to us.

Helpful
August 10, 2023

Edward is the man to ask for if u are looking for honesty and positive vibes!! Since the minute I met him , his energy said it all!! Honestly, he made me feel as I was buying the car from family! He went ABO More

by Jessica cummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Estevez
Report | Print
Aug 14, 2023 -

City World Ford responded

Thank you, Jessica for taking the time and effort to write this amazing review. Our goal is your satisfaction and reviews like yours motivate us to continue providing you with our first-class customer service.

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