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Classic Cadillac GMC Buick

Texarkana, TX

4.4
21 Reviews

4333 Mall Drive

Texarkana, TX

75501

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21 Reviews of Classic Cadillac GMC Buick

February 05, 2024

Lacey and her staff were great! They did the work quickly and in the time they promised. More

by Erinp00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Power
Feb 06, 2024 -

Classic Cadillac GMC Buick responded

Thank you so much, Erinp00 for the kind words and for the five star rating.

Feb 08, 2024 -

Classic Cadillac GMC Buick responded

Thank you so much for the kind words for our service team and for taking the time to give us a five star review.

April 17, 2023

Wayland Lacy in service department was very helpful and professional while my truck was in the shop, couldn’t have asked for a better service experience. More

by Rickytaylor983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayland Lacy
Apr 18, 2023 -

Classic Cadillac GMC Buick responded

Good Morning Ricky, Thank you so much for the kind words. We sure appreciate you and have a Great Tuesday!

April 04, 2023

Took my vehicle for an oil change and was pleased with the service provided and the staff More

by Forktee
Recommend Dealer
Yes
Employees Worked With
Blaire Harp
Apr 05, 2023 -

Classic Cadillac GMC Buick responded

Good Morning and Thank you so much for the kind words. We sure appreciate you and have a Great Wednesday!

December 08, 2022

great hospitality people and waiting room, but service time on a vehicle oil change is horrible.. over 2 hours, & there wasn't any vehicles ahead of me. More

by Poochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaire Harp
Dec 09, 2022 -

Classic Cadillac GMC Buick responded

Thank you for the review. I'm sorry to hear we didn't leave you with a better impression and will make sure this feedback gets taken into consideration as we work to continually improve the experiences our customers have with us. Thanks again and please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail.

September 08, 2022

Excellent sales and service / wash jobs are a real plus/ Will Mortenson goes the extra mile More

by Jo & Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaire Harp
March 07, 2022

I was in for an oil change last Friday on my 2012 GMC Serria 2500 HD Diesel pickup and everyone I came in contact with was polite, professional, friendly, and courteous. It is aptly named “Classic” becau More

by kwtex77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayland Lacy, Blaire Harp
Mar 08, 2022 -

Classic Cadillac GMC Buick responded

Thank you for the kind words. We sure appreciate you and have a Great week!

December 20, 2021

The employers were great but it took way too long to get parts in for my vehicle. More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Lacey
Dec 21, 2021 -

Classic Cadillac GMC Buick responded

Amanda, so sorry to hear about the parts delay. I have sent this to the General Manager to be addressed. Thank you for sharing this with us.

December 09, 2021

Friendly Service and quick in and out plus a free exterior cleaning after service, really nice! More

by caddol43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 21, 2021 -

Classic Cadillac GMC Buick responded

Thank you Caddo143 for the five star review. We appreciate you

October 07, 2021

Jim Johnson and the service team took great care of my truck while getting serviced. Took it in for transmission issues and go it back in working condition. Thanks. More

by Josediazjr182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Johnson
August 18, 2021

Had a good experience with the employees at the gmc dealership in at the Texarkana location More

by Jeff.fouche77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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