Short version: Don't waste your time here. I had my vehicle damaged during their trade-in appraisal and had the classic jerk car salesman experience with the Sales Manager. Did I mention the price at the dealership was $1,182 more than the online price?
Longer version: Went in to look at a 2012 Ram with good mileage, looked clean and had a competitive price at $22,995 online. Floor Salesman, Jordan, was extremely eager, helpful, and professional. I have no complaints about any of the process there. Once Jordan understood I was going to leave to look at my options (and I advised likely come back), his sales manager came down from the box to start battle. He immediately became confrontational after a handshake and even more so when I didn't back down on any of HIS issues. Truck was listed at $22.995 online, but he advised the truck was now $24,177 because of "custom wheels"--they were basic chrome from Dodge and a "bedliner"--it was a flimsy tent-type plastic that would soon need to be replaced. He then argued that I didn't read the price correctly, advised it takes 24 hours to change online, then changed that to 48 hours. Online price later read "MSRP $22,995. Selling price $22,995. Internet Price $24,177. So even after he blatantly changed the price--how does asking $1,182 more than BOTH the MSRP & Selling Price make sense?? Sales Manager was a self-righteous jerk. OH, and he was the same guy that both appraised and damaged my vehicle. Thanks, guy.