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Clement Ford
O'Fallon, MO
709 Reviews
We’re proud to be located in the great city of O’Fallon, MO and have been earning the business of customers in St. Charles County and surrounding areas! Clement Ford is a full service Ford dealership – offering also a Service Department & Body Shop.
Get more value on every new or pre-owned vehicle with our 30-Year, 300,000-Mile Power-Train Warranty at Clement Ford with no cost to you. Our goal is to give everybody an opportunity to own a vehicle they love with a price & payment they can afford.
Expect to receive all the information you need in an up-front & laid-back environment that creates a buying experience like no other - experience better, experience the "Clement Way"!
We're a short drive from anywhere in the St. Louis, St. Charles, and Wentzville areas and we hope to be your new favorite dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 709 reviews
May 02, 2023
Giving 1 star because zero wasn't an option. Take your money ANYWHERE other than Clement Ford! I leased an F150 in 2020 and loved the truck so much, I decided to buy it this year. Feb 28, we Take your money ANYWHERE other than Clement Ford! I leased an F150 in 2020 and loved the truck so much, I decided to buy it this year. Feb 28, we called from the dealer to get the payoff and create the purchase loan. I was given a 60 day temp tag so I had time to receive the title and i could go pay sales tax and get my license plates. 60 days later, my tags are now EXPIRED, I've never received a title, AND I now have a 60 day LATE PAYMENT on my lease because Clement didn't settle it WHILE I'm making payments on my truck loan! I've tried my salesman, who's no longer there, left messages for their Finance guy AND the General Manager, with NO RESPONSES! So I am driving illegally thanks to them, and my credit has been ruined because they couldn't handle the paperwork. BUY FROM LITERALLY ANY OTHER DEALER!! You've been warned! More
by Dan M.
Employees Worked With
Charles Chester
Helpful March 31, 2023
We had a great experience at Clement Ford! Blake was amazing and got us in and out super quick! Blake was amazing and got us in and out super quick! More
by Secily
March 23, 2023
Very friendly and informative. We would definitely recommend this dealership to friends and families. Brandon was awesome! We would definitely recommend this dealership to friends and families. Brandon was awesome! More
by Nance3817
Employees Worked With
March 22, 2023
Awesome outstanding service! Will be back again Brandon is a great salesman and now a friend Will be back again Brandon is a great salesman and now a friend More
by Doug
March 21, 2023
Worst Ford service department I have ever been to. They don’t stand by their word or their work. And on top of it basically call you a liar. As if I could make up a whole elaborate story of what I was They don’t stand by their word or their work. And on top of it basically call you a liar. As if I could make up a whole elaborate story of what I was told on the phone. Will never take my Bronco back there again. So disappointed as I loved our previous Ford dealership on WA. Do not go here. You will regret it. Was talked down to like I was an idiot. Clearly they don’t care about repeat costumers. More
by Robinlibra
Employees Worked With
Ben
March 04, 2023
Every thing was great but I,be made two request for inspection papers still haven't recieved inspection papers still haven't recieved More
by ruddyterrana
February 22, 2023
The ABSOLUTE WORST! !!!! It is almost 5 months and my car is still not legal because of this dealership! Finally got a title 4 months later but the title manager put 459, !!!! It is almost 5 months and my car is still not legal because of this dealership! Finally got a title 4 months later but the title manager put 459,000 miles on the back of the titles instead of 45900. So DMV would not license the vehicle. I call and the title manager hung up on me. Mike and Kevin NEVER return calls! More
by Judy
Employees Worked With
Mike Zuppardi, Kevin Pettit
February 19, 2023
I don't know how this dealership ever accomplishes a thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built an thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built and delivered. Ford says they delivered the vehicle on January 10th and the dealership will contact me. After several days I go to the dealership and the sales guy says it wasn't there. He would check on it and get back to me. Several days ago by I hear nothing. I call Ford customer service. They state absolutely the truck is at the dealer. It pings at the dealer and they signed for it. On the 24th the dealership finally admits signing for the vehicle but still claims they have no idea where it is. Obvious lie. Head of sales lies to me about not knowing anything about it. Ford suggests I call the general manager. No call back to this day. They say the next day it's been located in a rail yard in KC. But Ford says it pinged in at their dealership and it's been signed for. So another lie. Finally get a text a month after they sign for delivery. When I come it to buy the finance department says they won't honor the financing terms agreed to when I put the money down. Head of sales Lynn Downey at the time promised. Horrible dealership. Horrible customer service. Stay away if you're ordering. They will not live up to the terms they promise. They have deceitful practices. Obviously I do not recommend. I am going to contact the Missouri AG and BBB about this dealership. I suggest anyone else with problems do the same. More
by Wesley Gordon
Employees Worked With
