Cleveland Ford - Service Center

Spectacular Care and Service The employees at Larry Hill Ford have always been accomodating and polite, going out of their way to help me out with my 2012 Ford Focus. They recogni The employees at Larry Hill Ford have always been accomodating and polite, going out of their way to help me out with my 2012 Ford Focus. They recognize my face and always say hello with a smile. The customer service really sets them apart from other car dealerships and makes me not want to go anywhere else. More

Awesome The serivce I received was great and they were able to find the problem with my car. Mr.johnson was very nice and an awesome help. The serivce I received was great and they were able to find the problem with my car. Mr.johnson was very nice and an awesome help. More

Great service Service experience great, as usual. Larry Hill Ford always gets me in and out quickly. Joe T. was very helpful as well. He had said it would be an ho Service experience great, as usual. Larry Hill Ford always gets me in and out quickly. Joe T. was very helpful as well. He had said it would be an hour and a half but they were done in under 45 minutes. Very satisfied and will always get my Ford serviced here. More

Service of vehicle I just had my first service experience on my vehicle. I must say it was one of the most pleasant and positive experiences I've ever had with a servic I just had my first service experience on my vehicle. I must say it was one of the most pleasant and positive experiences I've ever had with a service department. They made me feel like they really wanted to help and was glad I was there. More

Good service We have been taking our car and truck to Larry Hill, for service at least 12 years, we have always been pleased with the service. We have been taking our car and truck to Larry Hill, for service at least 12 years, we have always been pleased with the service. More

highway problems solved ON APRIL 11,2015 I EXPERIANCED TROUBLE WITH THW WINDOW ON THE DRIVERS DOOR. THE WINDOW WAS DOWN AND WOULD NOT GO UP. THIS WAS A THIS WASCOOL SPRING M ON APRIL 11,2015 I EXPERIANCED TROUBLE WITH THW WINDOW ON THE DRIVERS DOOR. THE WINDOW WAS DOWN AND WOULD NOT GO UP. THIS WAS A THIS WASCOOL SPRING MORNING. I DROVE INTO LARRY HILL FORD NOT EXPECTING TOO MUCH SERVICE BEING SATURDAY. PATRICK GOOGER THE SERVICE ADVISOR WAS EXTREMELY HELPFUL WITH MY PROBLEM. HE TOOK THE VEHICAL RIGHT IN AND HAD A SERVICE TECH WORK ON IT IMMEDIATELY. THEY ALSO KEPT ME ADVICED TO WHAT REPAIRS WERE NEEDED. BROKEN WIRES WERE REPAIRED WITHIN THREE HOURS OF MY ARRIVAL. I REALLY APPRECIATE THE FINE SERVICE AND FRIENDY ATMOSPHERE OF THIS BUSINESS. More

friendly service Very friendly service. Picked me up when car was done. Had car ready when they said. Checked with me before dgoing anything. Made me feel comfortable. Very friendly service. Picked me up when car was done. Had car ready when they said. Checked with me before dgoing anything. Made me feel comfortable. More

Service Experience (Patrick Googer & Jerry Johnson) This was my first experience dealing with Larry Hill Ford. I brought my F150 in to address some issues including the separator plate on the transmiss This was my first experience dealing with Larry Hill Ford. I brought my F150 in to address some issues including the separator plate on the transmission. From the initial phone call setting up the appointment to the day I picked up my vehicle, Patrick Googer displayed superior customer service by making sure that I stayed up to date and that the job was completed in a timely manner. On the day I dropped off my vehicle, Jerry Johnson provided a courtesy ride to bring me back to my place of employment. Jerry was very courteous, and when dropping me off, he confirmed my phone number in case the service department needed to reach me. Jerry also made sure that I had transportation arrangements before I exited the vehicle. I am very appreciative of how fast my vehicle was serviced and how these two gentlemen made sure that the end result was a satisfied customer. Because of this, I will be looking to Larry Hill Ford for my future needs. More

jerry Johnson! Jerry Johnsons promp service is a great quality to Larry hill ford. Dropped my truck off. Chris is taking care of my service and jerry brought me ho Jerry Johnsons promp service is a great quality to Larry hill ford. Dropped my truck off. Chris is taking care of my service and jerry brought me home because I work third shift. I want to thank jerry for the quick ride home and the pleasant conversation. Jerry is a good man. Take care of him Larry hill!!!! More

Great service Jerry Johnson did a great job of getting me in and out for oil change/service. Jerry Johnson did a great job of getting me in and out for oil change/service. More